Insurance Operations Associate - Seasonal

Great American Insurance Group•OH Work at Home, OH

3d•$19 - $20•Remote

About The Position

Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Great American Risk Solutions is a specialty business division within Great American Insurance Group that provides customized insurance solutions for businesses with complex and unique risk exposures. The division partners with agents, brokers, and underwriting teams to deliver responsive service, specialized expertise, and tailored coverage across a variety of industries.

Requirements

High school diploma or equivalent required; additional business or administrative education preferred.
Previous administrative support, data entry, insurance operations, underwriting support, or related experience preferred.
Demonstrated ability to manage high-volume, repetitive processing tasks while maintaining accuracy.
Strong attention to detail with a commitment to quality assurance and error-free work.
Proficiency with Microsoft Office applications and the ability to navigate multiple systems simultaneously.
Excellent written and verbal communication skills with the ability to collaborate effectively with internal stakeholders.
Strong organizational, time-management, and prioritization skills in a fast-paced environment.

Responsibilities

Process and review high-volume property insurance submissions received through a shared inbox.
Research and validate submission information using internal systems.
Identify and resolve duplicate submissions to ensure accurate processing.
Route submissions to the appropriate underwriting teams in a timely manner.
Perform quality checks to maintain a high level of accuracy and data integrity.
Communicate with underwriting partners to clarify submission details as needed.
Track workflow priorities and meet established productivity and service standards.
Maintain accurate records and documentation within internal systems.
Collaborate through email, Microsoft Teams, and other internal communication tools.
Follow established procedures and quality standards in a fast-paced environment.