Insurance Office Manager P&C License Required

Zachary Cullen•Spokane, WA

4d•Onsite

About The Position

We are looking for people who want to empower themselves through a meaningful career helping others build better lives. This role offers the opportunity to accelerate your career and apply leadership skills in challenging new ways, and to run a business without having to fund it. As an Allstate agency office manager, you’ll be leading the team that keeps customers happy and the business running smoothly. You will be leading a team of insurance professionals and helping customers protect their homes, cars, lives, and retirement incomes. You'll be responsible for the creation and implementation of the agency’s policies and procedures when it comes to benefits, compensation, morale, and staff development/training.

Requirements

Excellent verbal and written communication/interpersonal skills
Ability to effectively lead and coach a team; management experience is a plus
Highly capable of managing all business operations
Straight-forward communicator, dependable and strong leadership skills
Must have some working knowledge of insurance and/or financial services experience
Strong organizational skills, attention to detail and ability to multi-task
Passionate about relationship building, genuinely caring and driven to fulfill customers’ needs
Bilingual skills are a plus
Must be willing to obtain insurance licenses; already possessing a license is a plus

Nice To Haves

management experience is a plus
Bilingual skills are a plus
already possessing a license is a plus

Responsibilities

Build agency reputation and growth through positive customer relations, marketing programs and lead acquisition
Create and enforce office policies, standards, and procedures to help the agency run smoothly and profitable
Supervise personnel, create schedules, manage daily operations, and hold staff accountable to their performance goals
Assist in customer claims processing and resolution