Insurance Licensing Examiner

State of Ohio•Columbus, OH
•Onsite

About The Position

The Ohio Department of Insurance’s License Division is seeking a detailed oriented candidate to fill the Insurance Licensing Examiner position. The ideal candidate must be a self-motivated professional with a strong work ethic, have excellent time management skills and be able to multi-task several projects/issues at the same time. If this sounds interesting to you, continue reading below to learn more about career opportunities with our Department! The Ohio Department of Insurance (ODI) was established in 1872 as an agency charged with overseeing insurance regulations, enforcing statutes mandating consumer protections, educating consumers, and fostering the stability of insurance markets in Ohio. Today, the mission of the Ohio Department of Insurance is to provide consumer protection through education and fair but vigilant regulation while promoting a stable and competitive environment for insurers. The License Division’s mission is to issue licenses to qualified applicants. The License Division maintains licenses for agents and business entities that are in good standing with Ohio’s laws. The License Division is committed to providing the highest level of service to the insurance industry and to the citizens of Ohio.

Requirements

  • 36 months training or 36 months experience in insurance field (i.e., regulatory or industry) (e.g., agent, licensing technician, underwriter, claims adjuster)
  • Two (2) courses or six (6) months experience in customer service
  • 12 months training or 12 months experience in operation of personal computer
  • Applicants must be currently authorized to work in the United States on a full-time basis.

Responsibilities

  • Gathers information and documents
  • Review and analyze applications and supporting documents to determine license eligibility or continued eligibility
  • Review and analyze license status and transactions
  • Performs maintenance services on license records
  • Reviews, researches, and resolves customer issues and complaints
  • Make appropriate referrals to management and/or other divisions
  • Provides professional written and/or verbal response for requests of information
  • Assist customers via telephone/email by providing accurate and professional responses
  • Performs related office and clerical duties
  • Assists in the overall operation of the division
  • Performs other duties as assigned.

Benefits

  • Medical Coverage
  • Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
  • Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
  • Childbirth, Adoption, and Foster Care leave
  • Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
  • Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )
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