Insurance Follow-Up Specialist - Goodyear, AZ

Mindful Support Services•Goodyear, AZ

9d•Onsite

About The Position

Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have added over 2,500 providers throughout our 2+ locations, and we are continuing to grow! We cultivate a collaborative, transparent and energetic culture and the necessary tools and support for you to succeed, both personally and professionally. The Insurance Follow-Up Specialist is responsible for reviewing rejected claims, posting insurance payments, and resolving outstanding insurance balances. Successful candidates will understand medical billing concepts, have excellent attention to detail and collaborate well with others. We encourage new ideas and creative process improvements that can make us a stronger team and company.

Requirements

Ability to communicate professionally, clearly, and effectively with management, staff and insurance companies
One year of experience with the following: Resolving outstanding medical insurance AR by researching unpaid claims via insurance calls and portal navigation
Claims reprocessing requests, corrected claims, and appeals
Navigating many commercial insurances such as Blue Cross/Blue Shield, Aetna, Cigna, and Optum
Working within an EHR system and the Microsoft Office suite including Excel and Outlook
Posting medical insurance payments to an EHR system
Navigating clearinghouse data and resolving rejected claims

Nice To Haves

Behavioral health medical billing experience
Experience working with Apple computers
Basic understanding of health insurance
Front desk or billing experience at medical, dental, or vision facilities
Associates degree

Responsibilities

Call insurances and use payer portals to resolve insurance denials.
Focus on denials and 120+ resolution of claims.
Communicate with providers about the status of outstanding insurance balances.
Research and submit claims that are unable to be sent to insurances electronically.
Resolve issues with claims that are electronically rejected by payers.
Process and post insurance payments.
Collaborate with team members to meet department goals and daily tasks.