Insurance Follow-Up Specialist - Goodyear, AZ
About The Position
Mindful Therapy Group is dedicated to empowering therapists, psychologists, and nurse practitioners to establish private practices by providing comprehensive billing, marketing, and administrative services. Since its inception in 2011, the company has expanded to support over 2,500 providers across more than 2 locations and continues to grow. Mindful Therapy Group fosters a collaborative, transparent, and energetic culture, offering the necessary tools and support for professional and personal success. The Insurance Follow-Up Specialist role is crucial for reviewing rejected claims, posting insurance payments, and resolving outstanding insurance balances. Ideal candidates will possess a strong understanding of medical billing concepts, exceptional attention to detail, and the ability to collaborate effectively. The company encourages new ideas and creative process improvements to strengthen the team and the organization.
Requirements
- Ability to communicate professionally, clearly, and effectively with management, staff and insurance companies
- One year of experience with resolving outstanding medical insurance AR by researching unpaid claims via insurance calls and portal navigation
- One year of experience with claims reprocessing requests, corrected claims, and appeals
- One year of experience navigating many commercial insurances such as Blue Cross/Blue Shield, Aetna, Cigna, and Optum
- One year of experience working within an EHR system and the Microsoft Office suite including Excel and Outlook
- One year of experience posting medical insurance payments to an EHR system
- One year of experience navigating clearinghouse data and resolving rejected claims
Nice To Haves
- Behavioral health medical billing experience
- Experience working with Apple computers
- Basic understanding of health insurance
- Front desk or billing experience at medical, dental, or vision facilities
- Associates degree
Responsibilities
- Call insurances and use payer portals to resolve insurance denials.
- Focus on denials and 120+ resolution of claims.
- Communicate with providers about the status of outstanding insurance balances.
- Research and submit claims that are unable to be sent to insurances electronically.
- Resolve issues with claims that are electronically rejected by payers.
- Process and post insurance payments.
- Collaborate with team members to meet department goals and daily tasks.
Benefits
- 75% coverage of health, dental, and vision insurance
- 15 PTO days accrued annually
- 6 paid holidays per year
- 401k matching
- Life Insurance
- Professional development training and opportunities for advancement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
