Insurance Estimating Specialist

Alyeska Builders•North Pole, AK

35d•$47,840 - $91,520•Hybrid

About The Position

Alyeska Builders is seeking an Insurance Estimating Specialist to join their growing team. This role is crucial for accurately estimating, documenting, and coordinating insurance restoration and reconstruction projects. The ideal candidate is organized, detail-oriented, growth-minded, and can manage multiple projects in a fast-paced environment. The position involves creating detailed estimates for residential and commercial insurance claims, working with various stakeholders including insurance adjusters, project managers, homeowners, and vendors. Strong knowledge of restoration practices, insurance claims, construction methods, estimating software, and customer communication is essential. The role requires tenacity, adaptability, professionalism, and a willingness to learn and innovate.

Requirements

Strong work ethic and ability to work independently with little to no supervision.
Effective time management and organizational skills.
Strong attention to detail and task management abilities.
Excellent verbal and written communication skills.
Ability to manage multiple projects, deadlines, and changing priorities in a fast-paced environment.
Strong negotiation, documentation, and problem-solving skills.
Customer-focused mindset with commitment to professionalism and quality workmanship.
Strong understanding of residential and/or commercial construction methods and restoration practices.
Familiarity with insurance claims processes and documentation requirements.
Ability to read and interpret construction drawings, plans, and scopes of work.
Proficiency with Xactimate is required.
Proficiency with estimating and project management software systems.
Minimum 2 years of customer service experience required.
Growth-minded attitude and willingness to learn.
Valid driver’s license with clean driving record.
Ability and willingness to travel to project sites as needed.
Willing and able to pass a drug test.
Willing and able to work overtime and occasional after-hours support when necessary.
OSHA-10 Certification (training provided if not possessed, must be completed prior to hire date).
Compliance with motor vehicle record (MVR) reviews and company driving policies.
Employees are required to report any motor vehicle violation within 48 hours.

Nice To Haves

Minimum 2 years of restoration estimating, insurance adjusting, or construction estimating experience preferred.
IICRC certifications such as WRT, ASD, or FSRT.
Experience working for a restoration contractor, insurance carrier, or general contractor.
Prior experience successfully managing supplemental claims.
Knowledge of local building codes and regulations.
Additional construction or restoration certifications are a plus.
All employees are required to complete at least one company-approved continued education or training course every six months as a condition of continued employment.

Responsibilities

Prepare detailed repair and reconstruction estimates for insurance claims involving fire, water, storm, and other property damage.
Utilize estimating software such as Xactimate and project management systems to develop accurate scopes of work and cost analysis.
Conduct site inspections and field visits to assess project conditions and document project requirements.
Review construction drawings, plans, specifications, and scopes of work.
Collaborate with project managers and field teams to ensure estimates align with field conditions and project execution.
Send bid requests to appropriate trade partners and vendors.
Follow up on bid requests to ensure timely responses.
Review insurance adjuster estimates and negotiate supplements when necessary.
Identify and pursue supplemental items to ensure the full project scope is captured.
Submit estimates, revisions, supplements, and supporting documentation in a timely manner.
Maintain organized job files including photos, notes, documentation, correspondence, and project communications.
Communicate clearly with insurance adjusters, homeowners, clients, vendors, and internal teams throughout the claims and estimating process.
Reach out to clients for additional project information when needed.
Keep thorough records of all calls, texts, emails, and in-person communications within the project management software.
Stay up to date with insurance guidelines, pricing trends and restoration best practices.