Insurance Coordinator at Children's Dentistry of Council Bluff

Specialty Dental Brands-NECouncil Bluffs, IA
Onsite

About The Position

Join a fun, kid-focused dental practice as an Insurance/Financial Coordinator where your expertise helps create a positive experience for every family. This role is essential in guiding patients through insurance and financial processes with clarity and care. We’re looking for someone organized, dependable, and team-oriented.

Requirements

  • 2+ years of dental insurance/financial coordination experience preferred
  • Strong knowledge of dental insurance, billing, and claims processes
  • Excellent communication and customer service skills
  • High attention to detail and ability to multitask in a fast-paced environment
  • Experience with dental practice management software preferred
  • Uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined.

Responsibilities

  • Verify patient insurance eligibility and benefits prior to appointments
  • Present treatment plans and clearly explain financial options to parents/guardians
  • Process insurance claims, follow up on outstanding claims, and resolve discrepancies
  • Collect and post patient payments, maintaining accurate financial records
  • Coordinate payment plans and assist families with financing options
  • Perform other duties and responsibilities assigned by management

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • Paid holidays
  • Paid time off
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