Insurance Coordinator

Guardian Dentistry Partners•Westborough, MA

1d•Onsite

About The Position

Cornerstone Dental Care proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey! The Insurance Coordinator’s primary responsibility is to facilitate the patient’s office experience in being seamless and ensure the patient leaves well informed and prepared for their next appointment. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, etc.

Requirements

Dental insurance/billing knowledge required.
Must exhibit outstanding customer service.
Superior communication skills with the ability to quickly establish rapport and work closely with patients and staff.
Highly flexible, detail-oriented, reliable, and trustworthy.
Minimum 1 year of experience in a dental office setting.

Nice To Haves

Dentrix experience a plus.

Responsibilities

Provide a smooth and seamless patient check-in/check-out.
Answer patients’ questions and assist with intake forms.
Responsible for insurance verifications, claims follow-up, and accurate communication to staff and patients regarding the insurance coverage.
Assist patient with financial arrangements.
Phone coverage: answering phone calls, confirming appointments.
Additional duties as assigned by the Practice Leader.