Insurance Coordinator

Rivertown DentalLa Crosse, WI
$22 - $23Onsite

About The Position

Our Insurance Coordinators help patients understand and maximize their dental benefits while working behind the scenes to ensure insurance claims are processed accurately and efficiently. This position is ideal for someone who enjoys problem solving, learning new systems, paying close attention to detail, and helping others. You do not need prior insurance experience to be successful in this role. We provide training for motivated candidates, and we encourage current Patient Care Coordinators who are looking for a new career path to apply.

Requirements

  • Excellent attention to detail
  • Strong organizational skills
  • Comfort using computers and learning new software
  • Professional communication skills
  • A positive, team-oriented attitude
  • Reliable work ethic and willingness to learn

Nice To Haves

  • Experience in a dental office
  • Patient Care Coordinator or front office experience
  • Insurance verification or billing experience
  • Customer service experience

Responsibilities

  • Verify dental insurance eligibility and benefits
  • Submit and follow up on insurance claims
  • Research unpaid, delayed, or denied claims
  • Communicate with insurance companies by phone and online
  • Work with our clinical and front office teams to resolve insurance questions
  • Maintain accurate documentation in our systems
  • Help improve the patient financial experience

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid vacation and holidays
  • Supportive, collaborative culture
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