Insurance Coordinator

HighFive Healthcare • Florence, AL

3d

About The Position

We are looking for a detail-oriented and dependable Insurance Coordinator to join our specialty dental practice. In this role, you will help ensure a smooth patient experience by accurately verifying insurance benefits, calculating estimates, and helping patients understand their financial responsibilities before treatment.

Requirements

• Oral surgery insurance experience, particularly coordinating both dental and medical coverage.
• High school diploma or equivalent.
• Proficiency with practice management software, EHR systems, and online eligibility portals.
• Strong organizational skills with attention to detail and accuracy.
• Excellent communication and problem-solving abilities.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Verify medical and dental insurance coverage and eligibility in advance of appointments.
• Calculate patient estimates, including copays, deductibles, coinsurance, and surgery deposits.
• Obtain pre-authorizations and resolve coverage discrepancies to reduce claim denials.
• Communicate clearly with patients about their insurance benefits and financial responsibilities.
• Submit claims, post payments, and ensure accurate documentation in the practice management system.
• Maintain organized and up-to-date patient insurance records.
• Collaborate with billing, coding, and clinical teams to support a seamless patient experience.
• Follow HIPAA, OSHA, and practice compliance guidelines.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short- and long-term disability coverage
• Paid time off (PTO)
• 401(k) retirement plan with company match

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED