Insurance Coordinator - Jacksonville Dental Associates

SGA Dental Partners•Jacksonville, FL

13d•$25 - $27•Onsite

About The Position

Jacksonville Dental Associates is seeking an Insurance Coordinator to join their growing team. This role serves as a liaison for patient insurance, focusing on delivering high-quality, patient-centered care in a warm, welcoming environment. The company values building strong relationships with patients and team members, fostering a workplace where employees enjoy coming to work. The Insurance Coordinator will be responsible for managing patient insurance details, educating patients on their coverage, and ensuring smooth financial processes.

Requirements

Excellent interpersonal communication & customer service skills
Experience & understanding of accounting and office systems such as Microsoft Office, Excel
Efficient work ethic, attention to detail, and integrity when handling clerical procedures, patient data, and insurance claims.

Nice To Haves

Prior experience with medical or dental insurance, billing, or office settings preferred.

Responsibilities

Coordinates and verifies insurance eligibility, coverage, and payment estimates for each patient with dental insurance.
Educates patients on their plan coverage and financial responsibility.
Answers and places calls to coordinate communication on pending authorizations and payments.
Files insurance claims and posts payments daily.
Sends requested information to insurance companies.
Follows up with insurance companies to resolve payment delays, denials, or appeals.
Positively assists front desk and office team as needed.