Insurance Coordinator - CBO

Lightwave Dental • Wake Forest, NC

6d • $19 - $23

About The Position

Triangle Family Dentistry in Wake Forest is seeking a friendly, caring, self-motivated, goal-oriented, and team-oriented Insurance Coordinator. The practice provides comprehensive treatment planning and restorative and cosmetic dentistry, with a focus on building trust and helping patients achieve optimal dental health. The coordinator will support insurance administration and collections, communicate with insurance companies and patients, and help in other areas as needed.

Requirements

• At least 1–2 years of experience and knowledge of dental insurance.
• Knowledge of English composition, grammar, spelling, and punctuation.
• Skill using standard office equipment, including telephones, calculators, copiers, fax machines, and computers.
• Ability to use computer software, including MS Excel, Word, and practice management software.
• Friendly, caring, self-motivated, goal-oriented, and team-oriented approach.

Nice To Haves

• Experience with TAB32, Dentrix, or other dental software.

Responsibilities

• Study frequently used insurance plans to understand their limitations and guidelines.
• Document basic insurance information in patient files for quick reference.
• Calculate amounts due to support effective point-of-service collections.
• Identify patients on the daily schedule who may present a financial concern and note payment problems in their charts.
• Verify before treatment that information required by insurance companies, such as X-rays, charting, narratives, and other documentation, is available for claim processing when applicable.
• Correspond with insurance companies to review treatment coverage or denials.
• Handle daily insurance inquiries with a helpful and positive attitude.
• Help in other areas as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed