Insurance Coordinator - CBO

Lightwave Dental•Wake Forest, NC

2d•Onsite

About The Position

At Triangle Family Dentistry in Wake Forest, we are devoted to restoring and enhancing the natural beauty of our patients' smile using conservative, state-of-the-art procedures that will result in beautiful, long-lasting smiles! We provide comprehensive treatment planning and use restorative and cosmetic dentistry to achieve our patients' optimal dental health. We build a foundation of trust by treating our guests as special individuals is vital to our success.

Requirements

Minimum of 1-2 years experience and knowledge of dental insurance
Knowledge of English composition, grammar, spelling, and punctuation
Skilled in the use of standard office equipment, including telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Practice Management software)

Nice To Haves

Experience with TAB32 is a plus

Responsibilities

Candidate must be a friendly, caring, goal and, team oriented individual that is self-motivated
We work smart as a team and we are looking for someone to come in and help us go to the next level
Study insurance plans used most frequently to understand the various limitations and guidelines
Document basic insurance information in the patient’s file for quick reference
Calculate amounts due, so effective collection over the counter can take place during the day
Identify patients in the daily schedule who are a financial concern, note payment problems on the patient’s chart
Verify in advance of treatment that all information required by insurance companies such as x-rays, charting, narratives, and other documentation is available for processing the claim when applicable
Correspond with insurance companies to review treatment coverage or denials
Handle all inquiries concerning insurance daily with a helpful and positive attitude
Willing to help in other areas as needed