Insurance Coordinator

Oral Surgery Partners • Omaha, NE

17d • Onsite

About The Position

The Insurance Coordinator oversees and manages insurance-related activities for Midwest Oral Surgery & Dental Implants. The role includes verifying coverage, obtaining authorizations, processing and monitoring claims, responding to patient questions, supporting billing and payment reconciliation, and maintaining accurate records while complying with relevant regulations and organizational policies. The coordinator works with patients, insurance companies, healthcare providers, billing teams, and other departments to coordinate insurance processes and improve efficiency. The position calls for strong communication, organization, attention to detail, sound judgment, and a patient-focused approach in a fast-paced healthcare environment.

The scheduled hours are Monday through Thursday, 7:30 a.m. to 5:00 p.m., and Friday, 7:30 a.m. to 1:00 p.m. The position is based at 14625 California Street, Omaha, Nebraska 68154.

Requirements

• High school diploma or equivalency required.
• Strong communication and interpersonal skills.
• Approachable and professional demeanor.
• Detail-oriented and thorough execution of tasks.
• Excellent organizational and multitasking abilities.
• Proficiency with relevant software and systems for claims processing and record keeping.
• Knowledge of medical terminology and healthcare practices.
• Ability to work in a fast-paced environment and handle stressful situations professionally.
• Empathetic, patient-focused approach to care coordination.
• Independent decision-making skills and sound judgment.

Nice To Haves

• Certification in medical billing and coding or a related area.
• Previous experience in insurance coordination, medical billing, or a related field.
• Familiarity with healthcare insurance policies, procedures, and regulations.
• Knowledge of healthcare regulations and compliance requirements.

Responsibilities

• Verify patient insurance coverage and benefits.
• Obtain pre-authorizations and referrals as required by insurance providers.
• Complete, verify, and submit required documentation accurately and on time.
• Prepare and submit insurance claims for reimbursement.
• Monitor claim status and follow up on submitted claims.
• Resolve issues or discrepancies related to insurance claims and payments.
• Process patient refunds when applicable.
• Answer patient calls and inquiries about insurance benefits and billing needs.
• Explain insurance coverage and financial responsibilities to patients.
• Address and resolve patient concerns related to insurance matters.
• Assist with billing and ensure accurate coding and billing for services rendered.
• Reconcile insurance payments and patient accounts.
• Identify and correct billing errors or discrepancies.
• Maintain current knowledge of insurance regulations and compliance requirements.
• Ensure activities comply with applicable laws, regulations, and organizational policies.
• Maintain accurate, organized records of insurance transactions and communications.
• Work with healthcare providers, billing departments, and insurance companies.
• Coordinate with other departments to streamline insurance processes and improve efficiency.
• Participate in team meetings and contribute to process improvement initiatives.

Benefits

• Medical, dental, and vision insurance plans for full-time employees.
• Health Savings Account (HSA) eligibility with two of the three medical plans.
• Company-paid life, AD&D, and long-term disability coverage.
• Voluntary life and AD&D insurance for employees and their families.
• Voluntary short-term disability insurance.
• Dependent Care Flexible Spending Account (FSA).
• 401(k) retirement savings beginning with the first paycheck.
• Employer 401(k) contribution and profit sharing after six months of employment.
• PTO and eight paid holidays for full-time employees.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED