Insurance Coordinator I

University of Florida•Gainesville, FL
•$50,000 - $58,000•Hybrid

About The Position

This position manages all aspects of the UF Policy Management Program with Florida Department of Risk Management (DRM) insurance. Responsibilities include preparing premium billing statements, training university departments on insurance coverages, risk, and liability, and assisting departments in securing external insurance coverage. The role also involves managing the Property Assessment (Statement of Values) program, promptly evaluating and investigating liability and property damage incidents, collecting necessary documents for assessment and resolution, and assisting with mediation or litigation processes. Additionally, the position serves as a point of contact for coordinating disaster claims with FEMA and the State of Florida, ensures compliance with UF event insurance requirements, manages Certificate of Coverage (COI) requests, and trains university partners on managing event risk. Field duties include operating UF/state vehicles to satellite locations for risk management responsibilities.

Requirements

  • Master's degree in an appropriate area of specialization and two years of appropriate experience; or a bachelor's degree in an appropriate area of specialization and three years of appropriate experience.
  • Valid Florida driver license.
  • Ability to obtain 4-40 Customer Service Representative License within the first 6 months of employment.

Nice To Haves

  • Master’s degree in Risk Management or similar field
  • 4-40 Customer Service Representative and/or 2-20 All Lines Agency License
  • FEMA Public Assistance experience
  • Associate in Risk Management (ARM) designation
  • Three (3) to five (5) years of related experience
  • Knowledgeable of insurance fundamentals, including risk assessment and policy structures for various commercial lines (e.g., property, liability and Inland Marine).
  • Knowledge of the State of Florida Fund and DRM insurance policies
  • Computer skills in Microsoft (MS) Office, Excel, PowerPoint, Word, Access, Outlook
  • Origami
  • Grants Portal
  • Florida PA
  • People Soft
  • SharePoint
  • Other risk management software.
  • Ability to work independently
  • Ability to provide professional customer service
  • Ability to communicate effectively (verbally and in writing)
  • Ability to plan, organize, and coordinate work assignments
  • Ability to fully, logically, and concisely explain insurance related issues.

Responsibilities

  • Manage all aspects of the UF Policy Management Program with Florida Department of Risk Management (DRM) insurance.
  • Prepare accurate premium billing statements and internal UF statements.
  • Train University-wide departments on available insurance coverages, risk, and liability topics.
  • Assist departments in securing insurance coverage outside of Florida DRM when requested.
  • Help manage the Property Assessment (Statement of Values) program.
  • Promptly evaluate and investigate liability and property damage incidents.
  • Collect and review necessary documents and forms from claimants and employees to ensure comprehensive assessment and resolution.
  • Assist with any mediation or litigation processes as needed.
  • Serve as a point of contact for coordinating with Emergency Management and other departments on public assistance grant preparation and disaster claims with FEMA and the State of Florida.
  • Ensure compliance with UF event insurance requirements of UF departments and other parties holding events on campus.
  • Manage COI requests and training university partners on managing event risk.
  • Operate UF/state vehicles to satellite locations to perform risk management responsibilities.
  • Perform business continuity and other duties as assigned.
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