Insurance Commercial Lines Senior Account Manager

Marsh McLennan•Denver, CO

8d•$64,700 - $120,400•Remote

About The Position

This role is responsible for providing extensive education and support to members and brokers regarding property and casualty insurance program coverages, advantages, and risk management services. It involves frequent in-person meetings with members, brokers, and prospects, as well as participation in industry conferences. The position requires assisting current members with renewals and prospects with applications. The ideal candidate will have a strong background in commercial insurance, consulting, and risk management, acting as a liaison between the organization and its membership. A desire to learn unique coverage forms and available risk management software is essential.

Requirements

Bachelor’s Degree or equivalent work experience in the commercial insurance field.
Advanced proficiency in Microsoft Office 365 programs.
High level of organization, time management skills, multi-tasking, and understanding and practice of professional standards.
Exceptional writing and editing ability, with a strong attention to detail.
Ability to travel 20,000 auto miles with 21 overnight stays annually to attend in-person meetings.
P&C License (with Accident and Health license a plus).
Experience with creating detailed coverage comparisons and summary of coverage displays.
Confidence with public speaking on insurance coverage and services concepts.

Nice To Haves

Designations such as CIC, CPCU, ARM, and CRM are desirable.
Industry specific designations such as CPCU, CIC, CRM, ARM are a plus.
Familiarity with public entity operations a plus.
Sales experience a plus.

Responsibilities

Provide extensive education and support to members and brokers on program coverages, advantages, and risk management services.
Conduct in-person meetings with members, brokers, and prospects.
Participate in local and national industry conferences.
Assist current members in the renewal process.
Assist prospects in the application process.
Act as a liaison between the organization and its membership.
Explain Pool philosophy, coverage, programs, and services to brokers.
Review and explain coverage concepts and risk management programs to district Board members, managers, and staff.
Assist members with online renewal values and exposures.
Communicate long-term risk partnership solutions.
Deliver timely automated stewardship reports to members.
Visit members to understand their operations, review exposures, and recommend risk management services.
Identify and work with members receiving competitor quotes to highlight program differentiators.
Meet with prospective members to present coverage and loss control benefits of an Alternate Risk Financing Pool.
Discuss loss prevention needs with members and coordinate services with safety consultants.
Facilitate Enterprise Risk Management (ERM) implementation and discussions with members.
Review risk evaluations with members.
Help members understand and utilize available risk management programs and services.
Assist in evaluating coverage-related questions on TPA claims.
Act as a coverage advocate for brokers and members.
Update coverage documents to align with competitor offerings.
Develop membership communication strategies to build loyalty.
Assist in compiling newsletter articles.
Identify members who champion the program and promote their stories.
Identify criteria for improving membership cross-selling and purchase of increased limits.
Attend members’ association conferences.
Prepare and present detailed coverage comparisons for prospect proposals.
Contribute content to company websites.
Review marketing materials for content, navigation, and appearance.