Insurance Collector

Mirror Lake Recovery Center • Burns, TN

7d

About The Position

The Insurance Collector is responsible for accurate, timely, and complete documentation related to insurance verification, billing, and collections. The role audits admission packets, verifies benefits and patient demographic information, counsels patients and guarantors about benefits and financial obligations, and takes appropriate steps to secure payment. It also processes financial assistance and payment arrangement paperwork and maintains collection and adjustment logs.

Requirements

• High school diploma or equivalent.
• Three or more years of experience in a related field.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid.

Responsibilities

• Audit admission packets and verify benefits and patient demographic information in the patient accounting system.
• Provide financial counseling to patients and/or guarantors and collect out-of-pocket amounts, such as deductibles, copays, and charges for exhausted days.
• Explain benefits and financial obligations to patients and/or guarantors.
• Complete financial disclosure paperwork for patients requesting assistance, including verification of income and expenses.
• Complete charity and administrative adjustment forms for approval.
• Prepare promissory notes for patients requesting payment arrangements.
• Update the upfront collection, charity, and administrative adjustment logs daily, and review them with BOD weekly.
• Gather and interpret system data, determine appropriate actions, and initiate timely, strategic steps to obtain payment.
• Perform other functions and tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED