Insurance Collector

Acadia Healthcare • Burns, TN

5d

About The Position

Responsible for accurate, timely, and complete documentation related to insurance verification, billing, and collections. The role includes verifying benefits and patient demographic information, providing financial counseling, and taking time-sensitive steps to support payment collection.

Requirements

• High school diploma or equivalent.
• Three or more years of experience in a related field.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid.

Responsibilities

• Audit admission packets and verify benefits and patient demographic information in the patient accounting system.
• Provide financial counseling to patients and/or guarantors and collect out-of-pocket amounts, including deductibles, copays, and charges for exhausted days.
• Explain benefits and financial obligations to patients and/or guarantors.
• Complete financial disclosure paperwork for patients requesting assistance, including verification of income and expenses.
• Complete charity or administrative adjustment forms for approval.
• Prepare promissory notes for patients requesting payment arrangements.
• Update the upfront collection, charity, and administrative adjustment logs daily and review them with BOD weekly.
• Gather and interpret system data, determine appropriate actions, and initiate time-sensitive and strategic steps to obtain payment.
• Perform other functions and tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED