Insurance Client Engagement Lead

EXL•Jersey City, NJ

5h•$150,000 - $190,000

About The Position

We are seeking an Assistant Vice President (AVP) or Senior Assistant Vice President (SAVP) to lead Insurance Analytics & AI initiatives for Property and Casualty (P&C) clients. The role focuses on client management, data-driven solutions, and strategic insights to improve operational efficiency and business outcomes. The lead manages key client relationships, oversees project delivery and effective use of data, and leads a high-performing team. The position involves guiding analytics, AI, and digital transformation strategy; overseeing analytics solutions for complex insurance challenges; and ensuring timely delivery of data models, AI algorithms, dashboards, and reporting tools aligned with client objectives and industry standards. The lead acts as a trusted client advisor, coordinates internal and external stakeholders, supports client growth and business development, and manages project risks and issues. The role also applies P&C insurance expertise and advanced analytics tools to develop solutions for underwriting, claims, and pricing, and to communicate actionable insights through reports, dashboards, and presentations.

Requirements

Bachelor’s or master’s degree in Data Science, Statistics, Mathematics, Economics, Computer Science, or a related field.
10–15 years of experience in data analytics, with a strong focus on insurance analytics.
Proficiency in SQL, Power BI, and SAS.
Experience with Generative AI and other advanced data analytics tools.
Strong skills in data modeling, visualization, and data-driven decision-making.
Proven experience managing and developing high-performance teams.
Strategic thinking and the ability to analyze complex data and provide innovative solutions for client objectives.

Nice To Haves

An advanced degree is preferred.
Expertise in the Property & Casualty (P&C) domain is strongly preferred.
Exposure to Python, R, or other analytical tools and languages.
Familiarity with machine learning and AI algorithms relevant to insurance.
Experience in consulting or at a professional services firm.

Responsibilities

Serve as the primary point of contact for key P&C insurance clients, managing expectations and ensuring satisfaction with analytics and AI-driven solutions.
Lead strategic initiatives and roadmap development for analytics, AI, and digital transformation projects, and collaborate with senior leadership and clients to define objectives and deliverables.
Oversee the use of advanced data analytics and AI to address insurance challenges and guide teams in developing data-driven insights.
Ensure successful and timely delivery of analytics projects, including P&C insurance data models, AI algorithms, dashboards, and reporting tools.
Manage client and internal stakeholder communications, expectations, and project updates.
Work with sales and business development teams to identify opportunities to expand services, and contribute to proposals, RFP responses, and new business initiatives.
Identify and mitigate project risks and issues, communicating effectively with stakeholders.
Keep up with P&C insurance, data analytics, and AI trends to promote innovation and best practices.
Apply P&C insurance expertise to identify client pain points, emerging trends, and analytics opportunities.
Use SQL, Power BI, SAS, and Generative AI, and guide teams in data processing, modeling, and visualization practices.
Design and implement analytics solutions for underwriting, claims, and pricing in collaboration with cross-functional teams.
Design and deliver performance dashboards, reports, and presentations that turn complex data into actionable insights.
Oversee organizational digital analytics, lead high-impact initiatives, align work with organizational goals, and provide executive guidance.
Manage and develop high-performing teams.