Insurance Client Account Executive

Marsh McLennan•Memphis, TN

About The Position

Marsh McLennan Agency (MMA) is seeking a Client Account Executive to join their Commercial Lines department. This role supports the Producer by providing high-level expertise, technical detail, and client service. The position involves understanding coverages, carrier guidelines, underwriting, and legislative changes, while maintaining relationships with clients and carrier representatives. Responsibilities include coordinating marketing activities for new and renewal business, demonstrating strong negotiation skills, and providing comprehensive coverage analysis and recommendations.

Requirements

Bachelor's degree or equivalent education and related training
8-10 years of relevant insurance industry experience
Appropriate insurance license(s)
Considerable knowledge of markets, policies and coverage issues for all states and industries serviced
Strong client relation skills to build and maintain positive business relationships with clients and market contacts, including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems
Ability to utilize leadership skills by providing direction, constructive feedback, development and training while additionally being able to motivate others to maximize productivity and team morale
Strong communication and interpersonal skills to build and maintain positive business relationships with clients, market contacts, and McGriff teammates
Strong persuasion skills and tact to obtain information, negotiate with markets, obtain commitment or payments due from others, and motivate staff
Discretion and problem-solving skills to analyze client information, proposal competitiveness, etc., and to resolve client, market and employee relations problems
Demonstrate proficiency in basic computer applications, such as Microsoft Office Suite and ability to successfully work in multiple applications.

Nice To Haves

Advanced degree
Certification or designation
Experience with Requests for Proposal

Responsibilities

Support the Producer in the Commercial Lines department by providing high level expertise, technical detail, and client service to clients and account teams.
Be knowledgeable of coverages, carrier guidelines, underwriting, and legislative changes.
Maintain relationships with clients and carrier representatives.
Coordinate marketing activities for new and renewal business.
Demonstrate strong negotiating skills.
Provide comprehensive coverage analysis and recommendations for clients and prospects.
Utilize leadership skills by providing direction, constructive feedback, development, and training.
Motivate others to maximize productivity and team morale.
Build and maintain positive business relationships with clients, market contacts, and McGriff teammates.
Obtain information, negotiate with markets, obtain commitment or payments due from others, and motivate staff.
Analyze client information, proposal competitiveness, and resolve client, market, and employee relations problems.
Travel, occasionally overnight.