Insurance Claims Specialist

Veros Credit, LLC • Santa Ana, CA

9h • $20 - $25

About The Position

The Insurance Claims Specialist will be responsible for servicing auto loan accounts by managing physical damage and total loss claims.

Requirements

• Bilingual (English/Spanish) required.
• 3+ year(s) of insurance claims experience, preferably in the subprime consumer lending industry.
• Effective communication, negotiation, and problem solving skills with the ability to interact with others in a professional, tactful, and sensitive manner.
• Ability to read, interpret and apply federal, state and local collections regulations.
• Detail oriented and organized with the ability to work in a fast paced environment, both independently and as part of a team.
• Available to work a flexible work schedule and overtime as needed.
• High School Diploma or GED.

Responsibilities

• Follow and ensure compliance with all company policies and procedures as well as federal, state, and local laws/regulations.
• Process and file physical damage, total loss, and GAP claims with insurance agencies and other third party administrators.
• Issue Letters of Guarantee for assets declared as a total loss.
• Negotiate claim resolutions with insurance agencies and/or third party administrators to maximize recovery and minimize losses to the company.
• Analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company policies and procedures.
• Obtain repair estimates, and/or total loss or diminished values.
• Accurately and professionally document account information and collection activities.
• Consult with the legal department on claims requiring litigation.
• Other duties as assigned.

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Flexible Spending Accounts (FSA)
• Accident, Hospital, Indemnity Insurance
• Short Term Disability (STD) and Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• 401(k) Plan
• Tuition Reimbursement
• Paid Holidays
• Paid Time Off (PTO)
• Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)
• Referral Bonus
• Quarterly lunches
• Daily fresh fruit
• Office Starbucks Coffee/Latte/Espresso Machine

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED