Insurance Business Analyst

Capgemini • New York, NY

1d • $90,000 - $117,543 • Hybrid

About The Position

We are seeking an experienced insurance advisory professional to join our growing insurance transformation practice. This role is focused on partnering directly with insurance clients to shape their strategic agendas, solve complex operations technology challenges, and drive transformation across underwriting, claims, distribution, and policy administration functions. Unlike traditional delivery roles, this position is advisory in nature, requiring a deep understanding of the insurance landscape, strong client engagement skills, and the ability to influence senior stakeholders.

Requirements

• MBA or equivalent degree from a Tier 1 university with global recognition.
• 5-10 years of experience in the insurance industry with a focus on business analysis, project management, or consulting roles.
• Proven track record of successfully delivering projects in insurance domains such as underwriting, claims, policy administration, or risk management.
• Experience of working with Tier 1 carriers as part of the experience.
• Strong understanding of insurance operations, regulations, and emerging industry trends.
• Familiarity with insurance related technologies and tools such as policy administration systems, distribution management systems, billing platforms, etc.
• Experience working with cross-functional teams and managing client relationships at senior levels.
• Exceptional analytical and problem-solving skills with the ability to translate complex business needs into actionable solutions.
• Strong project management skills including the ability to manage multiple priorities and deliver results under tight deadlines.
• Excellent communication and interpersonal skills with the ability to engage and influence stakeholders at all levels.
• Proficiency in creating detailed documentation, process maps, and presentations.

Nice To Haves

• Experience with applications such as Duck Creek, Guidewire, and Majesco is a plus.
• Experience in working with Agile/Scrum methodologies is a plus.

Responsibilities

• Collaborate with insurance clients to identify business needs, develop operations IT strategies, and implement solutions that align with organizational goals.
• Lead workshops and design thinking sessions to co-create future state operating models and technology transformation roadmaps.
• Conduct thorough business process analysis to identify gaps, inefficiencies, and opportunities for improvement.
• Manage end-to-end project delivery including planning, execution, monitoring, and closing while ensuring timelines are met.
• Design and document business requirements, workflows, and use cases for system enhancements or new implementations.
• Collaborate with Cross functional client teams (data, technology, operations) and stakeholders to ensure seamless alignment and execution of engagements.
• Lead workshops and training sessions to facilitate knowledge transfer and change management.
• Prepare and present project status updates, insights, and recommendations to clients and senior management.
• Stay updated on trends, technologies, and best practices in the insurance sector and share insights with clients and the team.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior