Business Analyst - Insurance

HEXAWAREUnited States,

About The Position

This role focuses on a Business Analyst position within the insurance industry, specifically dealing with Property & Casualty (P&C) insurance. The analyst will be responsible for understanding business needs across personal, commercial, and specialty lines, translating these into functional specifications, and collaborating with stakeholders and technical teams to design and implement solutions. A key aspect of the role involves analyzing and improving existing business processes to enhance operational efficiency and customer satisfaction.

Requirements

  • Experience in the P&C insurance domain (personal, commercial, and specialty lines).
  • Proficiency in requirements gathering and translation into functional specifications.
  • Experience in business process analysis, mapping, and improvement.
  • Ability to design and implement efficient processes and workflows.
  • Experience collaborating with technical teams on solution design and validation.
  • Skills in stakeholder management, including engagement with underwriters, brokers, claims adjusters, and IT teams.

Responsibilities

  • Conduct detailed requirement gathering sessions with stakeholders to understand business needs in the P&C insurance domain, covering personal, commercial, and specialty lines.
  • Translate business requirements into functional specifications for development teams.
  • Analyze and map current business processes, identifying areas for improvement and optimization.
  • Design and implement efficient processes and workflows to enhance operational efficiency and customer satisfaction.
  • Collaborate with technical teams to design and validate solutions that meet business requirements.
  • Ensure the proposed solutions are scalable, maintainable, and align with industry standards.
  • Engage with key stakeholders, including underwriters, brokers, claims adjusters, and IT teams, to ensure alignment and buy-in for proposed solutions.
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