Insurance Broker - Commercial Lines Account Manager

Collectivfide Insurance Brokers Inc.•Owen Sound, ON

1d•Onsite

About The Position

TG Group Inc has proudly served Owen Sound and surrounding areas since 2003. To support our continued growth, we are seeking a Commercial Account Manager to join our collaborative commercial lines team. This role supports an established commercial book of business with a focus on relationship-driven service, not high-volume transactions. We are a tight-knit supportive team that values respect, collaboration, and shared success. We understand you may not meet every criteria below, and that’s okay, as we are willing to invest in your growth and development. We are proud of our culture that emphasizes a growth mindset, continuous learning, and career development, because when our team thrives, so do our clients.

Requirements

RIBO license preferred (or willingness to obtain if there is experience in other areas of commercial lines insurance)
2-years or more of commercial insurance experience and/or underwriting
Strong understanding of small, medium and large commercial risks
Highly organized, detail-oriented, and able to manage multiple accounts independently
Confident communicator who is comfortable working with business owners and decision-makers
Team player with a collaborative mindset

Nice To Haves

Familiarity with Owen Sound area and local businesses is an asset
Knowledge of PowerBroker and Applied Epic is an asset

Responsibilities

Manage and service a mixed portfolio of commercial accounts providing variety and opportunity to grow your skills and knowledge
Support the full life cycle of the client from new business, endorsements and annual risk reviews to ensure accuracy and optimal insurance solutions
Collaborate with the Producer to ensure all renewals are complete and delivered on time
Assist in re-marketing policies when necessary
Serve as a liaison between clients and insurance carriers to facilitate smooth communication and issue resolution
Respond quickly and professionally to inquiries from clients, carriers, and colleagues, diligently following up on client accounts to resolve outstanding issues and activities
Collaborate with brokers, underwriters, and carriers to maintain optimal coverage
Take new claim reports and submit them to insurance carriers promptly
Maintain detailed and accurate information in the broker management system (PowerBroker, Applied Epic)
Identify and support new sales opportunities as appropriate (including commissions payable on new business)