Insurance AR Specialist

Austin Health Partners•Austin, TX

7d•Hybrid

About The Position

Insurance AR Specialist will coordinate the billing and collections for the practice. This includes posting payments, sending claims, correcting errors and appealing claims.

Requirements

High school diploma or GED
Prior experience with physician billing and collections or in the insurance industry
Four (4) years of experience working in a physician office or healthcare facility.

Nice To Haves

Some college

Responsibilities

Assure electronic submission of claims/bills is correct and performed in a timely manner.
Work electronic claim reports, including claim rejections.
Identify accounts that need appeal from payment batches. Follow up on past due insurance accounts, complete appeals, when appropriate. Assure that all billing contacts are noted in the computer system and appropriate documentation is maintained. Communicate account information with insurance personnel in a clear, precise and polite manner.
Review correspondence daily. Post deductibles and obtain all requested operative reports and medical records requests from insurance carriers. Follow up on all correspondence daily.
Review outstanding AR report for assigned payer monthly. Complete appeals, when appropriate. Assure that all billing contacts are noted in the computer system and appropriate documentation is maintained. Communicate account information with insurance personnel in a clear, precise and polite manner.
Prepare refunds requests.
Back up the payment posting specialist to insurance payments.
Balance deposits to the practice management system. Perform financial close after balancing has occurred.
Answer phones and provide assistance to patients regarding balance inquiries.
Maintain patient and personnel confidentiality at all times.
Maintain a high degree of professionalism when dealing with physicians, patients and co-workers.
Regular & prompt attendance on agreed upon daily and weekly start and end time.