Insurance Application Training Specialist

RBC • Toronto, ON

1d • CA$67,000 - CA$110,000 • Onsite

About The Position

RBC Wealth Management Canada is looking for a Learning and Development Specialist to join the Life Insurance department. The ideal candidate will play a key role in providing one-on-one and team training to RBC Wealth Management Financial Services Inc. (WMFS) branch teams. In helping them perform at their best, you will be essential in delivering application-based training, sharing best practices and consistently supporting them with the tools and resources needed to increase efficiency and identify opportunities.

Requirements

• In-depth knowledge and understanding of the Life Insurance industry.
• 1 to 3 years of some type of training or coaching experience
• Aptitude toward learning new software, ability to multitask and ability to demonstrate and present essential information in a concise way.
• Above average inter-personal skills, including the entrepreneurial perspectives of Estate Planning Specialists.
• Able to travel locally and across Canada when required.
• Strong public speaker; comfortable and able to clearly facilitate and deliver a message to a moderate sized group of peers.
• Create and facilitate engaging training sessions using session-planning software, interactive engagement platforms, and visual collaboration tools

Nice To Haves

• In-branch Life Insurance experience with understanding of life insurance carriers applications, Illustrations, Inforce servicing, and tasks.
• French language skills (speaking, reading and writing)

Responsibilities

• Provide one-on-one and team training sessions in-person and virtually via the WebEx conference system.
• Train and coach learners on relevant tasks and business applications related to processing Life Insurance new business submission (in-house CRM system & Insurance carrier systems), Insurance policy servicing, and Business Development.
• Be a Subject Matter Expert in guiding learners on how to use business applications to the best of their ability.
• Spot opportunities and facilitate the sharing of best practices to help branch teams increase efficiency and scale their business.
• Learn new applications along with their business relevance, strategy and benefits.
• Provide support for any future technological changes or releases as they occur.
• Deliver presentations to provide timely updates and support branch initiatives.
• Participate in various ‘special team’ initiatives or projects as they occur.

Benefits

• A comprehensive Total Rewards Program which includes competitive compensation and flexible benefits
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed