Insurance Agent

Innovative Staff Solutions, Inc.Mattoon, IL
Onsite

About The Position

ISS Insurance Group is seeking a motivated and customer-focused Insurance Agent to join our team in Mattoon, Illinois. As an independent insurance agency, we provide clients with a wide range of personal, commercial, life, and health insurance solutions from leading insurance carriers. We're looking for someone who enjoys building relationships, helping clients protect what matters most, and growing a book of business through exceptional service and sales.

Requirements

  • Illinois Property & Casualty License required.
  • Life & Health License preferred.
  • Previous insurance sales or customer service experience preferred.
  • Strong communication and relationship-building skills.
  • Self-motivated with the ability to work independently.
  • Professional appearance and positive attitude.
  • Strong organizational and time management skills.
  • Proficient with computers and agency management systems.
  • Dependable and flexible, with the ability to work M-F 9am-5pm, with afterhours availability as business is needed.

Nice To Haves

  • Enjoys helping people.
  • Takes ownership of their work.
  • Is motivated to grow a book of business.
  • Communicates effectively with customers and teammates.
  • Thrives in a relationship-driven environment.
  • Wants to build a long-term career with a locally owned agency.

Responsibilities

  • Develop new business opportunities through referrals, networking, community involvement, and prospecting.
  • Build and maintain strong relationships with new and existing clients.
  • Review customers' insurance needs and recommend appropriate coverage solutions.
  • Prepare quotes and present insurance options across multiple carriers.
  • Cross-sell additional insurance products to existing clients.
  • Service existing accounts by assisting with policy changes, renewals, and coverage reviews.
  • Respond promptly to customer questions and provide exceptional customer service.
  • Work closely with carrier partners to obtain competitive pricing and coverage options.
  • Maintain accurate customer records within the agency management system.
  • Stay current on insurance products, underwriting guidelines, and industry trends.

Benefits

  • Competitive hourly wage or base salary (based on experience)
  • Performance-based commission opportunities
  • Paid vacation and holidays
  • Ongoing training and professional development
  • Supportive team environment
  • Opportunity for career growth within a growing independent agency
  • Medical, Dental, Vision, Life Insurance, and Disability.
  • Employee Assistance Program
  • Paid Time Off and Paid Holidays
  • Flexible Spending Account
  • 401k with up to 4% company match.
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