Insurance Administrator

Pepper Construction•Chicago, IL

9d•Hybrid

About The Position

The Corporate Insurance Administrator reports to the Director, Corporate Risk Management and requires a prominent level of professionalism, communication skills, and flexibility. This position works with all levels of internal Operations management, support staff, and external contacts (subcontractors, vendors, material suppliers, consultants, and clients) to coordinate insurance documentation and coverage issues. Pepper offers workplace flexibility, providing one day remote work per week and four days in a Pepper office.

Requirements

Minimum of three years of experience in a Property and Casualty Insurance agency, insurance carrier, or corporate risk management department
Working knowledge of Property and Casualty insurance coverages, policy forms, and certificates of insurance
Detail-oriented with the ability to manage high-volume workflows and prioritize tasks
Strong communication, decision-making, problem-solving, and organizational skills
Ability to work independently and collaboratively with stakeholders including subcontractors, vendors, consultants, and clients
Proficient in Microsoft Office Suite (Word, Outlook, Excel, Teams)
Ability to maintain confidentiality in written and verbal communications

Nice To Haves

Bachelor’s degree from an accredited university or college preferred
Professional designations such as Construction Risk & Insurance Specialist (CRIS) or Certified Insurance Services Representative (CISR) preferred

Responsibilities

Administers the companywide insurance document database to ensure all required documentation is received, reviewed, and approved per contractual and company requirements
Reviews, tracks, and processes insurance documents (policies, certificates, endorsements) for compliance with contractual terms and conditions
Serves as a liaison among Insurance Administrators, Operations management, Corporate Legal, external insurance organizations, and other business units to support scheduling, service changes, process improvements, and training
Trains new Operations employees on insurance documentation requirements to ensure consistent compliance
Coordinates with external insurance administrators on Contractor and Owner Controlled Insurance Programs (CCIP/OCIP) to ensure transfer of documentation between systems
Contacts external parties (insurance agents, brokers, and clients) to resolve documentation issues and manage deadlines
Participates in insurance carrier audits and provides required documentation to meet deliverable schedules
Responds promptly to internal and external information requests, including attending meetings and clearly presenting information
Attends continuing education and professional development training to maintain professional designations, licenses, and certifications