Insurance Accounts Receivable Specialist

Healing Haven • Madison Heights, MI

10d • Hybrid

About The Position

Healing Haven is a state-of-the-art behavioral health organization with three clinics across Metro Detroit supporting children with autism and their families. We take a family-centered approach to care and provide a full continuum of services, including Applied Behavior Analysis (ABA) Therapy, Speech Therapy, Occupational Therapy, Counseling, Parent Training, and Autism Diagnostic Testing. Through our collaborative, multidisciplinary model, we work together to help children and families reach their fullest potential. We are seeking an experienced Insurance Accounts Receivable Specialist to join our growing Revenue Cycle team. This role requires strong experience in healthcare or behavioral health billing and involves managing insurance claims, resolving denials, monitoring authorizations, and ensuring timely reimbursement using the CentralReach platform.

Requirements

• 2+ years of insurance accounts receivable experience in ABA, healthcare, or behavioral health setting
• Proficiency in CentralReach (billing, claims, payment posting, reporting)
• Strong understanding of denials, appeals, ERAs, EOBs, CPT codes, and modifiers
• Experience with insurance authorizations and payer requirements
• Strong analytical, organizational, and communication skills
• Ability to perform standard computer-based work in an office or remote environment (e.g., prolonged computer use, data entry, and digital document review)

Nice To Haves

• Experience with ABA billing and revenue cycle processes preferred

Responsibilities

• Manage insurance accounts receivable and follow up on outstanding balances
• Research and resolve denied, rejected, and underpaid claims
• Submit corrected claims, appeals, and supporting documentation as needed
• Work with insurance payers to obtain claim status updates and secure reimbursement
• Use CentralReach for billing workflows, claims, payment posting, and reporting
• Monitor authorizations and ensure accurate service billing against approved units
• Maintain accurate insurance and payer records within CentralReach
• Collaborate with intake, clinical, and authorization teams to resolve billing issues
• Support month-end reporting and revenue cycle performance tracking

Benefits

• Comprehensive medical, dental, and vision coverage with employer contributions towards medical
• Employer-paid $50,000 life insurance
• Short-term disability coverage
• 401(k) retirement plan
• Earned Wage Access for financial flexibility
• Generous paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed