Insurance Accounting Senior Associate

HUB International • Brentwood, TN

1d • Hybrid

About The Position

The Insurance Accounting Sr Associate - Cash Application is responsible for the accurate, timely processing and reconciliation of all incoming cash receipts across multiple payment types, supporting Specialty Program Group's insurance accounting operations. This role requires a high degree of attention to detail, sound judgment, and a strong commitment to process integrity in a fast-paced, high-volume environment where precision directly impacts downstream financial operations, carrier payment obligations, and policyholder coverage continuity. The Sr Associate partners closely with the Director of Accounting and cross-functional teams (Collections, Underwriting, Treasury) to ensure cash is applied correctly and unapplied items are resolved timely.

Requirements

• Minimum 3 years of experience in cash application, accounts receivable, or a related accounting operations role required.
• High school diploma/GED required; Associate's or Bachelor's degree in Accounting, Finance, or related field preferred.
• Demonstrated experience processing high-volume payment types including ACH, wire, EFT, and credit card.
• Excellent attention to detail and accuracy in a high-volume, time-sensitive environment.
• Strong organizational skills with the ability to prioritize competing daily tasks effectively.
• Demonstrated proficiency with Microsoft Office (Excel in particular); ability to work across multiple accounting and banking platforms.
• Experience in insurance accounting, managing general agent (MGA), or financial services environments strongly preferred.
• Clear, professional written and verbal communication skills; comfortable working across accounting, operations, collections, payables, and treasury functions.
• High degree of integrity and discretion in handling confidential financial information.

Nice To Haves

• Associate's or Bachelor's degree in Accounting, Finance, or related field preferred.
• Experience in insurance accounting, managing general agent (MGA), or financial services environments strongly preferred.

Responsibilities

• Review, identify, and apply all incoming ACH, wire, and EFT deposits daily with a high degree of accuracy and timeliness.
• Reconcile online payment batch files (credit card and EFT) against actual bank deposit totals on a daily basis.
• Process direct bill commission cash uploads; forward unmatched items and confirm posting in the applicable accounting system.
• Log any cash that cannot be immediately identified on the unapplied cash (UC) tracking sheet the same day of receipt; distribute to the defined stakeholder group daily.
• Actively follow up on all unapplied cash items daily; document all contacts and steps taken, escalating items unidentified beyond defined thresholds to the Director of Accounting immediately.
• Perform daily reconciliation of entries posted in the accounting system against actual deposit detail to confirm accuracy of posting.
• Maintain and reconcile the internal payments log daily as a key internal control; distribute end-of-day cash posting completion communication with supporting reconciliation detail to stakeholders.
• Execute return EFT processing per established procedures when returned items are received.
• Review and approve outgoing ACH payments as required (secondary approval role).
• Utilize available remittance documentation and shared resources to identify and match incoming payments, including high-volume third-party remittances.
• Engage cross-functional teams (Underwriting, Collections, Treasury) proactively to resolve payment identification questions.
• Monitor and respond to the accounting email inbox in a timely manner throughout the business day; field phone inquiries routed to the accounting team.
• Maintain complete and accurate documentation for all cash transactions and research activities; support ongoing development of formal cash application process documentation.
• Research, track, and resolve cash application discrepancies, ensuring assigned tasks are completed within service level agreements (SLAs).

Benefits

• HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED