Insurance Account Manager for Transportation

Marsh McLennan•Lake Oswego, OR

6d•Hybrid

About The Position

Marsh McLennan Agency (MMA) is seeking an Insurance Account Manager for its Transportation team. This role is within a division of Marsh McLennan (NYSE: MRSH), a global professional services firm with 200 offices across North America. MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions. The Account Manager II on the Transportation team will work within a team dedicated to providing exceptional client service. This dynamic role requires the ability to exercise independent decisions relating to client analysis of coverage, market knowledge with a focus on strong client and carrier relationships. The position requires knowledge of coverages, carrier guidelines, underwriting, and legislative changes. Responsibilities include transactional tasks such as certificate issuance and invoicing, as well as more complex analytical work in a client-centric environment. The role involves supporting Producers and Client Account Executives in managing larger and/or more complex accounts.

Requirements

3 to 5 years of relevant insurance industry experience.
Appropriate insurance license.
Bachelor’s degree or equivalent education and/or related training.
Strong client relation skills to build and maintain positive business relationships with clients and market contacts.
Excellent communication skills and service orientation.
Cooperative nature and discernment to resolve client and company problems.
Ability to adopt a “servant leadership” mindset with the ability to both provide guidance and training to others while remaining committed to your own continuous learning path.
Demonstrate proficiency in basic computer applications, such as Microsoft Office Suite.
Aptitude to quickly learn and utilize multiple applications.
Act with responsiveness, urgency, and professionalism in all matters.
Prioritize work to achieve timely completion of the most critical and sensitive activities.
Accept accountability for the quality of work.

Nice To Haves

Certification or Designation.

Responsibilities

Provide exceptional client service within the Transportation team.
Exercise independent decisions relating to client analysis of coverage.
Develop and maintain strong client and carrier relationships.
Stay knowledgeable of coverages, carrier guidelines, underwriting, and legislative changes.
Perform transactional tasks such as certificate issuance and invoicing.
Conduct complex analytical work as required in a client-centric environment.
Support Producer and Client Account Executives in managing larger and/or more complex accounts.