Insurance Account Manager

Marsh McLennan • Atlanta, GA

3d • Hybrid

About The Position

Marsh McLennan Agency (MMA) is seeking an Insurance Account Manager to join their Aviation team. This role is part of a division of Marsh McLennan, a global professional services firm. MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions. The Account Manager will support the team by maintaining client information, issuing Certificates of Insurance, assisting with renewals, handling change requests, invoicing, and other client-related tasks. The role requires knowledge of coverages, carrier guidelines, and underwriting, as well as maintaining relationships with clients and carrier representatives.

Requirements

• Property and Casualty Insurance License
• Three – Five years of industry specific experience
• High School diploma
• Strong client relation skills to build and maintain positive business relationships with clients and market contacts
• Excellent written and verbal communication skills
• Service orientation, cooperative nature, and tactfulness to resolve client and company problems
• Strong organizational and project management skills
• Proficiency in basic computer applications, such as Microsoft Office Suite
• Aptitude to quickly learn and utilize multiple systems
• Act with responsiveness, urgency, and professionalism in all matters
• Prioritize work to achieve timely completion of the most critical and sensitive activities
• Accept accountability for the quality of work

Nice To Haves

• Certification or designation

Responsibilities

• Maintain information in the client management system.
• Issue Certificates of Insurance.
• Support the renewal process.
• Handle change requests.
• Manage invoicing and accounting related processes.
• Address other client needs as they arise.
• Be knowledgeable of coverages, carrier guidelines, and underwriting.
• Maintain relationships with clients and carrier representatives.

Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement
• Professional development opportunities
• Hybrid Work
• Charitable contribution match programs
• Stock purchase opportunities
• Health and welfare benefits
• 401K savings and other retirement programs
• Employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED