Instrumentation Specialist

Rust Automation & Controls•West Jordan, UT

31d•Onsite

About The Position

Rust Automation & Controls is seeking a detail-oriented and customer-focused Instrumentation Specialist. In this in-office role, you will work closely with outside sales teams to deliver technical and product support, prepare accurate quotations, process orders, and ensure timely follow-up throughout the sales process. Success in this position requires strong problem-solving abilities, technical aptitude, and outstanding communication skills.

Requirements

Actively seeks information to understand customer circumstances, problems, expectations, and needs
Acts independently and on own initiative
Uses an understanding of customer needs to initiate solutions
Implement customer feedback to improve the overall experience and prevent issues from occurring
Critical thinking and problem-solving skills
Ability to read, analyze and interpret technical documents and bid specifications
Ability to effectively present information in a clear and organized manner, and respond professionally and appropriately to questions from managers, reps, and customers

Responsibilities

Provide technical, application, and product support, including pricing and delivery information to salespeople and customers
Review incoming orders for proper product selection and application.
Support Project Manager & Outside Sales with lead qualification/follow-up, bid specifications, and project bid specifications
Answer sales personnel’s questions regarding doing business with Rust Automation & Controls (tools and processes)
Reading and understanding P&ID sheets
Assist and manage certain sales initiatives to drive business directly with customers