Instrument Technician - Seasonal Workforce
About The Position
The Instrument Technician performs on-site demand and contract field services to support customers’ installed instrumentation base. Services include diagnostics, troubleshooting, calibration, start-up, and commissioning. The technician recommends repairs, replacements, and upgrades; provides informal and on-the-job customer training; and communicates customer needs and opportunities to the organization. The role uses technical skills to develop tactics and strategies for customer needs and partners with the sales team to improve customer satisfaction and service growth through available service programs. The position reports performance measures toward goals and completes required reports, certificates, and relevant documents on time. It follows applicable safety and quality rules and regulations, maintains regular and predictable attendance, and performs other duties as assigned. Duties may change at management’s discretion based on business needs, customer demands, or other job-related circumstances. The role has three levels, with progression based on knowledge, skills, and abilities and assessments of employee growth and major competencies. Travel is required as needed throughout the ControlWorx Territory.
Requirements
- Associate’s degree and three years of relevant experience, or a high school diploma and five years of relevant experience as an Instrument Technician or in a similar role.
- Strong knowledge of instrumentation and control systems, including PLCs, DCS, and SCADA systems.
- Proficiency in reading and interpreting technical drawings and schematics.
- Excellent troubleshooting and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and commitment to safety.
- Ability to work as a self-directed field/shop worker.
- TWIC, OSHA Safety, and Security Passport.
- Valid state-issued driver’s license.
- Customer focus, integrity, safety, ethics, values, and professional conduct.
- Strong mechanical aptitude and the ability to communicate professionally and in an organized manner.
- Moderate computer skills.
- Self-starter and self-directed approach.
Nice To Haves
- Experience bending and running tubing.
Responsibilities
- Perform on-site demand and contract field services for customers’ installed instrumentation.
- Diagnose, troubleshoot, calibrate, start up, and commission instrumentation.
- Recommend approaches to repairs, replacements, and upgrades.
- Provide informal and on-the-job customer training.
- Communicate customer needs and opportunities to the organization and develop tactics and strategies to support them.
- Partner with the sales team to improve customer satisfaction and service growth through available service programs.
- Report performance measures toward goals.
- Complete required reports, certificates, and relevant documents in a timely manner.
- Adhere to safety and quality rules and regulations.
- Maintain regular and predictable attendance.
- Perform other duties as assigned.
- Travel as needed throughout the ControlWorx Territory.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
