Instructor - Computer Support Technology (Rhea Co.)

Tennessee Board of Regents•Kimball, WI

3d•Onsite

About The Position

We have an opening for an Associate Instructor - Computer Support Technology (TCAT) at the Rhea County Higher Education Center! Our Purpose - We support and empower everyone in our community to learn without limits. Our Values: We cultivate a welcome and supportive environment. We care about the well-being of each other. We instill trust through integrity and transparency. We encourage fearless innovation and resilience. We collaborate to build a better future. Our Mission - We are Chattanooga State, a dedicated team that delivers accessible, innovative learning opportunities that surpass expectations. Together, we enrich the lives of students, and their families; develop a talented workforce; and partner with our community to lead boldly into the future. General Summary The Computer Support Technology Instructor is responsible for delivering high-quality instruction in the Computer Support Technician program at the Rhea County Higher Education Center. The instructor facilitates classroom and lab learning, evaluates and monitors student progress, assigns grades, and provides academic and career guidance to students. Responsibilities include developing and maintaining course materials and syllabi, selecting and managing instructional resources, and maintaining accurate attendance and grade records. The instructor participates in curriculum development and revision, stays current with industry trends and instructional technologies, and engages in professional development activities. Additional duties include advising and recruiting students, supporting student organizations and activities, participating in college and community service, assisting with accreditation and assessment processes, and maintaining positive relationships with colleagues, industry partners, and advisory committees. The instructor is committed to preparing students for successful employment in Information Technology and supporting the mission and goals of the college. Essential Functions Teaching Excellence and Program Innovation Demonstrate teaching excellence by using evidence-based instructional practices that foster student learning. Adapt tests and refine new pedagogical approaches that fit Chattanooga State's campus context. Structure student experiences to ensure relevance in academic, student life, and co-curricular activities. Ensure that instructional materials and equipment are ready for student use, sufficient in quantity, are properly maintained, and are in working order prior to class time. Facilitate classroom instruction, evaluate students, monitor their progress, assign final grades, and maintain attendance and grade records. Counsel and advise students on academic preparation and career goals and work to retain students in the program. Develop and maintain a site on the college's Learning Management System (eLearn) platform where class documents (syllabi, classroom information, quizzes, tests, etc.) are stored and available for students to access anytime. Maintain an active advisory committee that meets twice a year and covers industry and programming needs. Remain current within assigned instruction, related occupational areas, and technologies; acquire, maintain, and apply knowledge of current instructional methodologies and materials; attend scheduled college, divisional, professional development, and in-service activities; and participate in the annual faculty evaluation process. In addition to teaching, the faculty member is expected to play a vital role in program development. This includes maintaining up-to-date programs and curricula, maintaining technical skills, and acquiring new technical skills as the industry evolves. Holistic Student Support Participate in student recruitment and admission decisions and activities. Support placement of students with work‑based learning (WBL) experiences. Review and respond to various reports in a timely manner. Collaborate with student services to support students. Work collaboratively with student services teams to connect learners with academic, advising, and support resources. Organizational Culture Support the College’s mission and core values. Maintain a respectful and student‑centered environment. Support and provide leadership for College and division goals. Offers responsive and consistent services and support for students, faculty, and staff.

Requirements

Technical diploma or equivalent degree in post-secondary education with credentials in Information Technology
Three years of Computer Support experience within the last five years
Microsoft Office Specialist certification
CompTIA A+ certification
CompTIA Network+ certification
CompTIA Security+ certification
Organizational and communication skills for effectively teaching, assessing, and interacting with students and colleagues
Areas of instruction include supporting end-users, troubleshooting hardware and software issues, and configuring and performing minor repairs of mobile devices.

Nice To Haves

Associate Degree in Computer Science, Information Technology, Engineering, or a related field
CompTIA Linux+ certification
CompTIA Server+ certification
CompTIA Cloud+ certification
Two years of Tier I Service Desk experience or end-user support
Prior teaching or evidence of ability to teach students

Responsibilities

Deliver high-quality instruction in the Computer Support Technician program.
Facilitate classroom and lab learning.
Evaluate and monitor student progress.
Assign grades.
Provide academic and career guidance to students.
Develop and maintain course materials and syllabi.
Select and manage instructional resources.
Maintain accurate attendance and grade records.
Participate in curriculum development and revision.
Stay current with industry trends and instructional technologies.
Engage in professional development activities.
Advise and recruit students.
Support student organizations and activities.
Participate in college and community service.
Assist with accreditation and assessment processes.
Maintain positive relationships with colleagues, industry partners, and advisory committees.
Prepare students for successful employment in Information Technology.
Support the mission and goals of the college.
Demonstrate teaching excellence using evidence-based instructional practices.
Adapt tests and refine new pedagogical approaches.
Structure student experiences for relevance in academic, student life, and co-curricular activities.
Ensure instructional materials and equipment are ready, sufficient, maintained, and in working order.
Counsel and advise students on academic preparation and career goals.
Work to retain students in the program.
Develop and maintain a site on the college's Learning Management System (eLearn) platform.
Maintain an active advisory committee that meets twice a year.
Acquire, maintain, and apply knowledge of current instructional methodologies and materials.
Attend scheduled college, divisional, professional development, and in-service activities.
Participate in the annual faculty evaluation process.
Play a vital role in program development, including maintaining up-to-date programs and curricula.
Maintain and acquire new technical skills as the industry evolves.
Participate in student recruitment and admission decisions and activities.
Support placement of students with work-based learning (WBL) experiences.
Review and respond to various reports in a timely manner.
Collaborate with student services to support students.
Work collaboratively with student services teams to connect learners with academic, advising, and support resources.
Support the College’s mission and core values.
Maintain a respectful and student-centered environment.
Support and provide leadership for College and division goals.
Offer responsive and consistent services and support for students, faculty, and staff.