Instructional Technologist

South Orange County Community College District•Irvine, CA

2d•Onsite

About The Position

Under general direction from an appropriate-level manager or designee, the Instructional Technologist provides instructional design consultation and expertise to faculty, managers, and staff. The role explores and initiates instructional technology innovations for in-person, online, hybrid, and web-enhanced courses; develops and delivers training; and designs, maintains, and updates digital and print resources related to teaching and learning. The position also contributes to operational planning, data analysis, reporting, course-shell quality, and first-level user support. The Instructional Technologist collaborates with faculty to develop effective, innovative course materials and ensure course shells meet College standards and instructional objectives. The position supports accessibility and universal design, including review of instructional software and materials for ADA and Section 508 compliance. It also develops professional learning opportunities and tutorials, supports online learning goals and institutional audits, and serves as a technical liaison with campus Technology Services and relevant external vendors. The role involves responding to support requests, maintaining knowledge of applicable policies and regulations, and fostering cooperative relationships with students, faculty, staff, and outside groups. Work is performed primarily in a standard office setting, typically at a desk or computer terminal, with frequent interruptions and in-person and telephone contact. The listed schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., 40 hours per week, for 12 months; schedule and shift may change according to departmental needs. Travel to off-site events and evening or weekend work may be required.

Requirements

Equivalent to a bachelor’s degree from an accredited college or university, with major coursework in educational technology, instructional design, or a related field; equivalent combinations of education and experience may qualify.
Five years of increasingly responsible experience developing instructional content using universal-design best practices.
Knowledge of multimedia, web, and universal-design principles, theories, and methodology.
Knowledge of distributed learning practices and technologies, graphic and software interface design, computers, higher-education applications, and course-management software.
Knowledge of methods and techniques for designing and presenting training materials and programs, and troubleshooting software application problems.
Ability to apply instructional technology principles and practices in higher education and use current technologies to support student learning outcomes.
Ability to use digital-media and web-development tools and create instructional content using universal-design best practices.
Ability to develop and facilitate engaging workshops and tutorials and provide effective technology training to faculty and staff.
Ability to develop Section 508-compliant course content and test accessibility using assistive-technology guidelines and tools.
Ability to produce multimedia content using current media-production tools and create rich media for courses.
Ability to operate, maintain, and administer course-management systems and instructional technology tools.
Ability to assess user needs and technology developments, provide technical support, and recommend appropriate technology for teaching and learning.
Ability to organize, manage, and complete multiple collaborative projects on time.
Ability to communicate effectively in English, orally and in writing, and provide excellent customer service to people with varied levels of technology experience.
Ability to work with people from diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds with sensitivity and professionalism.
Ability to work under pressure with interruptions, changing priorities, and deadlines, independently and collaboratively.
Ability to maintain accurate records, conduct research, compile and interpret data, and prepare correspondence, reports, and other written materials.
Ability to provide training, work direction, and guidance to assigned lower-level staff, temporary staff, volunteers, students, or student workers.
Ability to travel to off-site events and work evenings or weekends as required.
Required application documents: resume and cover letter.

Nice To Haves

Experience as a distance-learning student and/or instructor or facilitator is preferred.
Advanced education in a related field may substitute for some experience.

Responsibilities

Provide instructional design consultation, expertise, and training to faculty, staff, and managers.
Assist faculty in producing, developing, and implementing course materials, including multimedia and digital learning resources.
Collaborate with faculty to develop course shells using systematic design and clear standards and objectives, while maintaining instructional integrity.
Plan, design, and implement faculty professional development on instructional technologies and student-centered resources that support success and retention.
Design, maintain, and update web-based learning guides, tutorials, and digital and printed materials for student learning and faculty development.
Identify and maintain tools and techniques that expand student access and success in online, hybrid, and web-enhanced learning.
Consult with accessibility support personnel and help ensure ADA and Section 508 compliance; integrate universal design and review instructional software and materials for accessibility.
Provide leadership in professional development for faculty, students, and staff on instructional software and related technology, including workshops, mentoring, materials, and group activities.
Serve as a contact for external vendors and agencies as needed and as a technical liaison with campus Technology Services.
Participate in operational planning for online learning and support college-wide, program-level, and accreditation goals.
Assist with institutional audit requests and analyze or report data in support of program goals and improvement.
Respond to support requests via email, phone, and ticket systems; resolve issues or route them to the appropriate support technician.
Attend required trainings, meetings, workshops, conferences, and events; learn and comply with applicable laws, regulations, policies, procedures, and mandatory training requirements.
Maintain cooperative working relationships and foster a collaborative, inclusive, creative, and professional environment.
Maintain assigned areas in a safe, clean, and orderly condition and comply with safety procedures and regulations.
Provide accurate information in accordance with applicable District, College, State, and Federal requirements and protect confidential information.
Update departmental websites and relevant social media sites as required.
Provide training, mentoring, and functional or technical work direction to assigned lower-level staff, student workers, temporary staff, students, or volunteers as required.
Travel to off-site events and work evenings or weekends as required.