Instructional System Designer

Mariner Finance, LLC.•Nottingham, MD

23d•$58,320 - $71,151•Onsite

About The Position

Since 1927, the Mariner Finance family of companies has provided customers with creative, flexible, and convenient lending options. Headquartered in Baltimore, Mariner Finance operates coast-to-coast with physical locations in over half the states. With a growing number of employees, superior customer service remains the cornerstone of our business, and we pride ourselves in delivering a variety of loans with an enhanced focus on exceptional service. We work with customers to find options that are beneficial to their specific needs, which is why we are recognized by our customers as one of the community’s consumer finance companies of choice.

Requirements

Bachelor’s degree in Instructional Design/Technology or related field of study.
Demonstrated proficiency using tools such as Articulate Storyline.
Demonstrated working knowledge of AI tools such as ChatGPT, Claude, Gemini, etc.
Strong organizational and time management skills.
Excellent written and verbal communication skills.
Highly proficient in Proficient in Microsoft Outlook, Excel, PowerPoint, and Word.
Experience with distance learning tools, virtual classroom platforms, and learning management systems.
Technically efficient self-starter with the ability to complete projects with minimal direction.
Knowledge of principles and methods for curriculum and training design, teaching, and instruction for individuals and groups and the measurement of training effects.
Experience managing multiple projects simultaneously.
Ability to travel 10% of the time.

Nice To Haves

Master’s degree.
Two (2) years of work experience.
Previous consumer finance or banking industry experience.

Responsibilities

Designs, develops, and executes implementation plans for learning and training projects, including partnering with cross-functional stakeholders to determine timelines, methodology, and content.
Develops learning objectives to ensure content meets company objectives and business goals using ADDIE, SAM, and agile.
Plans, develops, and implements SCORM-compliant curriculum.
Creates learning solutions that measurably contribute to improved learning retention and overall process efficiencies.
Creates instructional design documentation including design templates, standards, style guides, technical specifications, scripts, train-the-trainer, and leader guide/participant guide materials.
Provides quality assurance for instructional design processes and deliverables (e.g. application of learning theory and sound instructional design principles, and use of appropriate templates and branding).
Conducts formative and summative evaluations of new and existing learning projects, products and activities or performance improvement solutions.
Oversees projects in development in project management role.
Assists in monitoring the ISD Internship Program.
Complete projects with minimal direction.
May perform additional functions depending on market demand and staffing in order to provide consistent quality customer service.