Instructional Support Technician - Computer Information Systems (CIS)

CHESS•Albuquerque, NM

9d•Hybrid

About The Position

Ensures labs or classrooms are operational and provides supplementary instruction assistance to students and teachers in classrooms, workshops or open lab facilities. This role is located at the Rio Tech Center in Rio Rancho, a specialized site serving high school aged and adult learners in education and workforce development.

Requirements

High School Diploma or GED
One (1) year of related experience.
Reliable transportation to be able to travel between CNM campuses.
Must be able to pass background check with CNM and Rio Rancho Public School Systems.

Nice To Haves

Proficient in Computer programming in Python
Proficient in Linux OS and Bash
Proficient in Networking protocols and implementations
Holds active CompTIA, CISCO or other IT industry related certifications
Graduated from CNM Computer Information Systems (CIS) certificate or AAS program or similar program from another institution

Responsibilities

Oversees the operation of assigned computer laboratories to ensure a safe, orderly, neat, clean and secure working environment.
May setup advanced or technical equipment for the classroom or computer laboratory settings.
Receives and inventories; order, receive, catalog, and store tools, and equipment in accordance with established procedures.
Helps in the participation and distribution of materials for instructors, which include setting up demonstrations, preparing materials and equipment for lectures, creating handouts.
Assists students in the safe use of equipment, materials as required.
Provides advanced support and resolves problems related to lab equipment.
Assists instructors in laboratory exercise; conducts tours of lab; and coordinates fire and safety regulation compliance as needed.
Hires, supervises and schedules work-study students.
Provides computer and technical support in the installation, operation and minor repair of computers, related software, hardware and other related equipment.
Required to comply with safety regulations, procedures, protocols, OSHA standards, and wear personal protective gear if required.
Must have reliable transportation to be able to travel between CNM campuses.
Coordinates policies with Rio Rancho Public School Staff.
Support Main campus and satellite campuses as needed.
Must be able to pass background check with CNM and Rio Rancho Public School Systems.
Performs other related duties as assigned.