Instructional Designer

U.S. Bank • Minneapolis, MN

3d • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description As an early‑career instructional designer, you'll focus on mastering tools, templates, standards, and workflows. You'll build and update structured content using templates, keep training materials current, and execute scoped work with guidance. Organize SME content into clear modules, job aids, and basic assessments. Track work, maintain clean files, version history and notes. Perform human QA on AI-generated drafts and log feedback for rapid updates. Primary output is accurate, accessible training that launches on time. Instructional Designers develop training curricula, materials, and programs (including classroom training, online training, and other technologies) to meet specific training/learning solutions needs at U.S. Bank. Plans and manages the design, development, deployment, and evaluation of training/learning solutions for assigned clients. Identifies and assesses training/learning solutions needs of assigned clients and designs skills training and other business line and/or corporate wide training/learning solutions programs/initiatives. Evaluates the effectiveness of existing training programs/learning solutions and makes improvements or designs replacements. Consults with assigned clients, learning partners, and talent consultants to formulate training/learning solutions project objectives, scope, schedule, budget and resources for producing the project deliverables. Designs performance-based and knowledge-based tests to measure participant understanding of program content. Develops training material and content and organizes into meaningful learning modules, which are then deployed in various training tools such as facilitator guides, learning guides, tests, job aids, or other relevant learning resources. Contributes to formalizing best practices for designing, developing, and evaluating curricula materials by leading standards discussions and documenting them. Ensures training materials are in compliance with all relevant laws, regulations, and corporate policies.

Requirements

• Bachelor's degree, or equivalent work experience
• Two or more years of relevant experience

Nice To Haves

• Basic understanding of adult learning principles, practices, and learning sciences particularly in the areas of eLearning, curriculum development, multi-media development, and learning technology
• Basic knowledge of instructional design and principles
• Ability to evaluate the effectiveness of training curricula, materials, and programs in light of business objectives
• Effective interpersonal, verbal and written communications skills

Responsibilities

• Build and update structured content using templates
• Keep training materials current
• Execute scoped work with guidance
• Organize SME content into clear modules, job aids, and basic assessments
• Track work, maintain clean files, version history and notes
• Perform human QA on AI-generated drafts and log feedback for rapid updates
• Develop training curricula, materials, and programs (including classroom training, online training, and other technologies) to meet specific training/learning solutions needs
• Plan and manage the design, development, deployment, and evaluation of training/learning solutions for assigned clients
• Identify and assess training/learning solutions needs of assigned clients and designs skills training and other business line and/or corporate wide training/learning solutions programs/initiatives
• Evaluate the effectiveness of existing training programs/learning solutions and makes improvements or designs replacements
• Consult with assigned clients, learning partners, and talent consultants to formulate training/learning solutions project objectives, scope, schedule, budget and resources for producing the project deliverables
• Design performance-based and knowledge-based tests to measure participant understanding of program content
• Develop training material and content and organizes into meaningful learning modules, which are then deployed in various training tools such as facilitator guides, learning guides, tests, job aids, or other relevant learning resources
• Contribute to formalizing best practices for designing, developing, and evaluating curricula materials by leading standards discussions and documenting them
• Ensure training materials are in compliance with all relevant laws, regulations, and corporate policies

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees