Instructional Designer

HighPoint•Indianapolis, IN

6d•$60,000 - $65,000

About The Position

HighPoint’s professionals focus on helping government agencies and companies implement their most critically strategic initiatives. The role of Instructional Designer contributes to HighPoint through the design, development, and maintenance of instructional material for job training products.

Requirements

Strong written and verbal communication skills along with sound presentation and facilitation skills.
A high level of competence in identifying and adapting to various communication styles.
Ability to facilitate small group design meetings, focus groups, client meetings, and other initiative meetings.
Ability to apply/execute product development based on needs assessment findings.
Ability to effectively design a course.
Ability to write course objectives, create effective assessment questions, and create appropriate activities.
Ability to translate complex concepts and ideas and convey them in a simple, easy-to-understand format and flow.
Ability to identify and recommend the appropriate method needed to effectively deliver training.
Customer service-focused approach to problem-solving.
Ability to collaborate and develop strong partnerships across the team, department, and organization.
Ability to give and receive actionable feedback in a positive manner at the product level regardless of stress level.
Confidence and competence to drive key decisions related to products owned.
Ability to effectively identify limitations and barriers at the product level.
Bachelor's degree from a 4-year college or university
4 years of instructional design and/or training delivery experience

Nice To Haves

Experience facilitating training across multiple formats, such as instructor-led and virtual, preferred.

Responsibilities

Evaluate and modify existing instructional materials to improve instructional design quality.
Create and design new/refresher training products and curriculum.
Conduct needs analyses, write objectives, recommend instructional models, create learning solutions, and integrate measurement standards.
Select, modify, or create a design and development model for a project.
Revise current training products and curriculum regularly to keep content accurate and current.
Manage deliverables and timelines while meeting quality standards, Section 508 compliance, style guide requirements, and review cycles.
Participate in call reviews, test calls, and quality activities to assess training effectiveness.
Seek guidance/resources to ensure data is interpreted correctly at the product level.
Work with curriculum team members, Subject Matter Experts, and cross-department representatives.
Attend team, curriculum, and client meetings.
Occasionally represent the Training team when presenting to the client.
Assist new hires with onboarding plans, tasks, and shadowing.
Create, document, and improve team processes, standards, and best practices.
Recommend and execute solutions/work-arounds that support the overall program or project.
Identify and communicate issues or improvement opportunities.
Seek opportunities to try new processes and tools.
Accept changes to processes and environment.
Provide feedback to leadership regarding issues or improvement opportunities.
Communicate clearly and in a timely manner about issues, opportunities, barriers, and project risks.
Contribute to the overall goals of the training organization.
Contribute to key projects and initiatives.
Act as a key contributor and team leader supporting training organization goals.
Maintain current knowledge of instructional design concepts, including adult learning principles, Bloom’s Taxonomy, Kirkpatrick’s Levels of Evaluation, and related frameworks.
Use instructional design tools such as Microsoft Office, Section 508 Accessibility tools, SharePoint, Adobe Acrobat Reader, Adobe Fonts, Captivate, and Snagit.