Instructional Designer

Ministry BrandsAlpharetta, GA
14hHybrid

About The Position

Ministry Brands is looking for an Instructional Designer to join our growing team! Who we are Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential. Available Location: Alpharetta, GA Hybrid Working: Team members are expected to come into the Alpharetta office as needed, based on business requirements and team collaboration needs. There is no fixed minimum number of in-office days; instead, attendance will be determined by project demands, meetings, and manager guidance. Any changes to your primary work location should follow the appropriate process as outlined in our handbook. What You'll Do: As an Instructional Designer , you will be responsible for developing and designing effective and engaging learning materials. You will analyze learning needs and utilize instructional design principles to create training programs, courses along with knowledgebase and In-Application educational content, ensuring the content is both informative and accessible. You will play a key role in ensuring instructional strategies are aligned with Team and Organizational goals, evaluating program effectiveness, and continuously refining content to meet evolving educational needs. Effective communication, creativity, and an understanding of adult learning theories are essential for success in this role. You will be a key member of a team that fosters a culture of continuous learning and innovation and will play a crucial role in driving the success of our products and users.

Requirements

  • Passionate about applying various instructional design models and learning theories to create effective educational materials and enthusiastic about helping purpose driven organizations
  • Bachelor’s degree in Education, Training, related field, or an equivalent combination of education and experience
  • 2+ years of experience in technical writing or software training experience, or related fields
  • Excellent verbal and written communication, organization and follow-up skills
  • Ability to work both individually and as a team member
  • Ability to work effectively and accurately within a fast-paced, deadline-driven environment
  • Ability to utilize analytical approaches
  • Strong project management skills, with the ability to manage multiple projects and deadlines.
  • Familiarity with traditional and modern training methods and techniques
  • Proven track record in designing and executing successful training programs and curriculum development
  • Adequate knowledge of learning management systems and web delivery tools
  • Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
  • Experience creating and managing componentized content
  • Ability to translate content requests into deliverables
  • Ability to work effectively in a fast-paced, deadline-driven environment
  • Demonstrated ability to effectively communicate with all audience levels and group sizes
  • Ability to be self-directed and willingness to take initiative
  • Ability to work in a general office environment
  • Ability to handle extended periods of computer-based work, including telephone

Nice To Haves

  • Strong proficiency in e-learning and content tools, preferred (Camtasia, Adobe)
  • Office 365 experience | Microsoft Word, Excel, PowerPoint, Outlook

Responsibilities

  • Research and document content, information and details
  • Collaboration with Subject Matter Experts and stakeholders to conduct needs assessments and identify learning objectives
  • Design and develop training material, including e-learning courses, instructor led training materials, job aids, and multimedia resources
  • Continuously evaluate and improve instructional materials based on feedback and data
  • Develop Curriculum
  • Write Knowledge Base articles, ensuring consistency of voice/tone across multiple applications of content
  • Ensure that learning materials are accessible and comply with relevant standards and regulations
  • Use comprehensive understanding of all audiences to further engagement and ensure value in all content produced, including Knowledge Base content
  • Inspire and foster continual team creativity and innovation
  • Prepare teams for operational release readiness

Benefits

  • Robust healthcare options – Employees have several healthcare options to choose from in order to find what works best for them.
  • Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!
  • Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.
  • Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.
  • Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.
  • Employee Recognition & Rewards - At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation while providing tangible ways to recognize great work.
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