Instructional Designer

Alterna Savings • Ottawa, ON

8d • CA$75,000 - CA$85,000

About The Position

The Instructional Designer will be responsible for the design and delivery of talent development and culture initiatives. This includes conducting learning needs assessments, designing and implementing various training programs (Banking System, Back Office, Up-Skilling, Management Training), and developing learning frameworks, storyboards, curriculum, modules, and supporting collateral. The role also involves assisting with the maintenance of the Learning Management System (LMS), generating system reports, and troubleshooting employee issues. Additionally, the Instructional Designer will design, develop, and implement integration and conversion training programs for mergers and acquisitions, and contribute to People and Culture initiatives. This is a full-time position.

Requirements

• A degree in instructional design, education, related field or relevant combination of education and experience in Human Resources, Adult Education or Training and Development, certificate or diploma from a college, university, or a recognized and acceptable supplier of train the trainer courses.
• 3 years experience in an instructional design role supporting enterprise-wide learning preferably in a financial services setting.
• Applied understanding of the principles of instructional design and adult learning.
• Demonstrated ability to plan for and custom-design various types of learning initiatives (for all types of in person and virtual learning media), i.e., learning design plans / frameworks, storyboards, scripts, learning objectives, learning content and interactive strategies, and materials and media to support learning retention (job aids / performance support tools, learner workbooks and resources, etc.).
• Demonstrated ability to create courses for blended learning programs through effective performance needs assessment, curricula design, learning experience design, and learning evaluation.
• Proven ability to plan, coordinate and manage multiple projects concurrently in a fast-paced working environment.
• Proficient with Microsoft Office Suite, Learning Management Systems (Cornerstone a plus), Articulate 360 (Storyline, Rise), Canva, Vyond.
• Excellent verbal and written English language communication skills including writing and editing.
• Excellent attention to detail and quality assurance.
• Know the impact of and comply with Intellectual Property rights (copyright), and Ethics when designing learning content.
• Experience managing/coordinating enterprise-wide on-boarding programs and/or certification program(s).
• Exhibit competent partnering with clients to build commitment, effectively implement solutions, and meet the needs of both the learners, their managers and project sponsors (stakeholders).
• I4PL certification required – Certified Training and Development Professional™ (CTDP)

Nice To Haves

• Experience with authoring tools (Articulate or other e-learning software) is an asset.
• Change Management Certification is an asset.
• Experienced with facilitating learning in classroom and virtual settings.
• Good working knowledge of fundamental banking practices/processes (credit, deposit, banking system etc).
• Understand and utilize a coaching style of relating to internal clients, colleagues, and learners.
• Knowledge of and experience with AI (Artificial Intelligence) applied to the design and development of learning initiatives.

Responsibilities

• Conduct learning needs assessments in collaboration with internal stakeholders and subject matter experts to identify relevant learning content and design requirements.
• Design and implement Banking System, Back Office, Up-Skilling and Management Training, ensuring alignment to business needs.
• Partner with subject matter experts and team members to create, review, and revise materials.
• Design learning frameworks for various learning methods and media to achieve desired job performance outcomes.
• Design storyboards, curriculum, learning modules, supporting learning collateral (manuals, job aids, etc.), and instructor guides.
• Develop interactive, engaging training experiences by applying principles of adult learning.
• Identify opportunities and activities to promote knowledge and skills transfer before, during, and after learning initiatives.
• Ensure training content is accurate and supports identified competencies.
• Pilot (test) learning initiatives with appropriate target audiences and revise based on feedback.
• Assist with the maintenance of content and structure for LMS offerings.
• Create, share, and update system reports to track and monitor learning and effectiveness.
• Understand and anticipate the impact of future LMS vendor releases and patches.
• Troubleshoot employee LMS issues and provide solutions.
• Design, develop, and implement integration and conversion training programs to support mergers and acquisitions.
• Contribute to the design and delivery of People and Culture initiatives.
• Advocate the role of change agents for corporate programs to ensure buy-in.
• Participate in the development and delivery of companywide presentations.

Benefits

• The compensation for this position is determined by a combination of skills, experience and is aligned to the market in which the job is posted.
• Your recruiter will provide additional details about our total rewards package during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree