Sr. Instructional Designer

American Credit Acceptance • Spartanburg, SC

11d • Onsite

About The Position

American Credit Acceptance (ACA) is seeking a Senior Instructional Designer to help shape how people learn and grow at ACA. This is a hands-on, highly collaborative onsite role where you’ll partner with SMEs, build learning experiences together, and see the direct impact of your work across the company.

Requirements

• 5+ years of instructional design experience in a professional or corporate environment
• Strong experience creating eLearning using Articulate Storyline or similar tools
• Experience designing and managing large or complex learning programs
• Experience owning or leading end-to-end learning programs (not just individual courses)
• Experience facilitating training in classroom or hybrid environments
• Experience supporting or administering a Learning Management System
• Strong communication skills and ability to simplify complex topics
• Strong organization and project management skills
• Proficiency in visual design and graphic best practices, with the ability to create clean, engaging learning materials
• Experience developing instructional videos or multimedia learning assets

Nice To Haves

• Cornerstone OnDemand
• Finance and/or auto lending experience
• Experience designing leadership development or competency-based programs
• Experience mentoring others or serving as a senior team resource

Responsibilities

• Design and lead impactful learning programs
• Lead the design and development of engaging training across eLearning, instructor-led, and blended formats
• Turn complex business or compliance topics into clear, learner-friendly content
• Design full programs and learning paths that support associate and leader development
• Partner with subject matter experts to identify needs and build meaningful learning solutions
• Facilitate training sessions, especially for programs you develop
• Manage and optimize ACA’s LMS to support the delivery, tracking, and maintenance of learning programs
• Build and manage courses, curricula, and learning paths
• Maintain system accuracy and support a strong learner experience
• Create dashboards and reports to track participation and learning impact
• Partner with leaders to solve business challenges through training and development
• Establish strong standards for instructional design, structure, and quality
• Mentor and support other team members
• Use data and feedback to continuously improve learning programs
• Contribute to scalable processes, documentation, and best practices

Benefits

• Tuition reimbursement
• Opportunities to work with modern learning technologies
• Exposure to leaders and teams across the business
• The chance to build programs that directly impact associate and leader development
• Ability to invest back to the community with 4 paid hours of volunteer time

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed