Instructional Designer

Service 1st Federal Credit Union•Danville, PA

5d•$54,000 - $67,000•Hybrid

About The Position

The Instructional Designer is responsible for designing, developing, implementing, and evaluating learning solutions that support employee performance, organizational effectiveness, and exceptional member service. This position collaborates with subject matter experts, project teams, and business leaders to create engaging training programs utilizing adult learning principles, instructional design methodologies, and learning technologies. The role supports organizational change initiatives, workforce development, onboarding, compliance training, and continuous learning strategies across the credit union. This position is eligible for a hybrid work from home schedule, as set and approved by the position's manager in accordance with the credit union's Remote Work policy.

Requirements

Minimum of three years of experience in instructional design, learning and development, training program development, or a related field required.
Extensive knowledge of instructional design software (e.g. Canva, Articulate, Yvond, Scribe) is required.
Advanced experience developing presentations including the use of animations is required.
Advanced experience with Microsoft Office software (e.g., Word, Excel, Outlook, Teams) and Adobe Acrobat is required.
Ability to communicate effectively (verbal & written) with employees at all levels is required.
Excellent formatting and proofreading skills. Extensive knowledge of English grammar and spelling and the ability to communicate content using clear and concise language is required.
Ability to handle multiple tasks, maintain constant attention to detail, and be skilled in working both collaboratively and independently to perform effectively under tight deadlines is required.
Excellent organizational, time management and prioritization skills are required.
State of Pennsylvania residency required.
Candidates must be bondable in accordance with the Credit Union’s bonding requirements and successfully complete all pre-employment requirements, including a background check and drug screening.
Candidates must also be legally authorized to work in the United States without sponsorship.

Nice To Haves

Experience designing eLearning content using adult learning principles and instructional design methodologies preferred.
Experience managing projects of moderate scope is preferred.
Experience with audio and video editing software is preferred.

Responsibilities

Design, develop, maintain, and update engaging learning solutions including eLearning courses, instructor-led training, virtual learning, blended learning programs, assessments, simulations, job aids, videos, and other instructional materials that support employee development, operational effectiveness, regulatory compliance and organizational objectives.
Partner with managers, project teams, and subject matter experts to identify learning needs, conduct training and performance gap analyses, develop learning strategies, and create training solutions aligned with business goals, regulatory requirements, and employee development needs. Review, edit and refine content developed by others to ensure accuracy, consistency, and alignment with adult learning principles and instructional design best practices.
Facilitate virtual and in-person training programs, workshops, onboarding sessions, and other learning events using established curriculum and instructional materials.
Manage instructional design projects from inception to implementation, including project planning, prioritization, stakeholder communication, and timely delivery of learning solutions. Evaluate training effectiveness through learner feedback, assessments, and performance metrics and make recommendations for continuous improvement.
Assist with administering and maintaining learning management systems including course assignments, enrollments, learning paths, reporting, content management, training records, and learner tracking.
Perform other duties as assigned.