Trng Offcr 2

Arizona Department of AdministrationPhoenix, AZ
$56,453Hybrid

About The Position

The Department of Economic Security (DES) is seeking an experienced and highly motivated Instructional Designer to support the Division of Developmental Disabilities (DDD). This role involves creating content that impacts the Division and the Developmental Disability community. The Instructional Designer is responsible for developing an agency-wide training curriculum for DDD employees, designing, developing, implementing, revising, and evaluating courseware to meet industry and DES standards, and aligning with performance goals and business objectives. The position also collaborates with division leadership on employee training and development, coordinates computer-based training, identifies training needs through assessments and surveys, assesses present and future needs to develop educational goals, and prepares necessary audio and visual materials. This position may offer the ability to work remotely within Arizona, depending on business needs and performance.

Requirements

  • Knowledge of adult learning principles.
  • Knowledge of the principles of employee development and training.
  • Knowledge of the nature of the learning process.
  • Knowledge of trends in employee training.
  • Knowledge of training strategies and methods.
  • Knowledge of administrative and management theory and practices.
  • Skilled in customer service and team building.
  • Skilled in planning, organizing, implementing and coordinating training.
  • Skilled in evaluating and improving training materials and courses.
  • Skilled in group dynamics and facilitation.
  • Skilled in maintaining large volumes of information about complex programs.
  • Skilled in problem analysis, research and resolution.
  • Skilled in establishing and maintaining effective working relations with individuals, groups and other agency representatives.
  • Skilled in oral and written communications.
  • Skilled in using computer applications.
  • Ability to work independently.
  • Ability to monitor and adjust work plans.
  • Ability to learn state and federal guidelines, policies, procedures and rules related to Division services.
  • Ability to become knowledgeable in mainframe case management and related performance measures.
  • Ability to interpret legal documents specifically court orders.
  • Ability to obtain and maintain a valid Arizona drivers licenses without restrictions.
  • Must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks.
  • Successfully pass background and reference checks.
  • Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

  • Bachelor's degree or higher in an applicable subject area such as Human Resources Development, Adult Education, Psychology, English or similar field.
  • One years' experience training adult learners as a full time trainer responsible for instruction and group/team facilitation.

Responsibilities

  • Designs, develops, and revises courses for delivery in a variety of media to all DDD employees.
  • Uses instructional-systems design model to ensure effective training and uses training technology to develop and deliver learning products.
  • Identifies training needs on an ongoing basis through needs assessments, surveys, meetings with work groups, consults with systems business analysts, and policy unit.
  • Evaluates training to assess the training impact.
  • Communicates evaluation data to stakeholders and modifies training based upon evaluation data.
  • Researches Division policies and procedures, state and federal guidelines, databases, legal requirements and services and other knowledge and skills levels needed for course development.
  • Researches and drafts training materials; prepares audio and visual materials as needed related to the assigned training area.
  • Assesses change for present and future needs to develop educational goals and objectives; initiates related curriculum, instructor guides, reports and correspondence.
  • Participate in meetings, special projects and/or committees determined by his/her supervisor or DDD Management.
  • Perform other routine administrative tasks in support of own work.
  • Works with technical experts in the assigned area of training and assists to ensure training goals are met.
  • Interviews subject matter experts on organizational requirements and performance measures.

Benefits

  • Affordable medical, dental, life, and short-term disability insurance plans
  • Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
  • 10 paid holidays per year
  • Paid annual and sick leave
  • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child
  • Deferred compensation plan
  • Wellness plans
  • Tuition Reimbursement Stipend Opportunities
  • Infant at Work Program
  • Rideshare and Public Transit Subsidy
  • Career Advancement & Employee Development Opportunities
  • Improved work/life balance
  • Higher job satisfaction
  • More productive work environment
  • Arizona State Retirement System (ASRS) defined benefit plan provides for life-long income upon retirement.
  • Option to participate in a voluntary deferred compensation program.
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