Academy Trng Coord

Walmart•Morganton, NC

2d•$18 - $31•Onsite

About The Position

This position involves performing administrative and clerical support tasks within the Training Academy. Key duties include managing communications (phone calls, messages), scheduling appointments, greeting visitors, providing information, operating office equipment, resolving participant issues, and organizing travel arrangements. The role also requires processing various documents and memos. Employees are expected to complete assignments by adhering to policies, collaborating with stakeholders, identifying priorities, and communicating project status. They should also identify improvement opportunities, adapt to procedural changes, and act on feedback. Administrative support includes providing participants with information on company policies, procedures, and ethical standards, ensuring travel arrangements comply with company guidelines. Leadership involves participating in teams, sharing resources, understanding customer needs and business priorities, coordinating work, and providing support to ensure quality and timeliness. Developing and implementing processes to meet business needs is crucial, requiring collaboration, information analysis, progress monitoring, and identifying improvements. Demonstrating and promoting compliance with company policies, procedures, and ethical standards is essential, including guiding others, implementing action plans, and assisting management with compliance issues. The role also emphasizes interacting with customers helpfully and safely, working collaboratively with associates without discrimination or altercations, and acting with integrity in handling merchandise, cash, and customer information. Respecting individuals by embracing differences, fostering a culture of belonging, and creating opportunities for all to thrive is paramount. Building strong relationships, communicating effectively, and motivating others are key. Strengthening the team through helping, developing, and mentoring others, and recognizing contributions is also important. Acting with integrity involves maintaining high ethical standards, modeling company values, holding oneself and others accountable, and supporting the company's goal of becoming a regenerative company. Serving customers and members by putting them first and making decisions based on reliable information, balancing priorities, and understanding the impact of one's work is expected. Striving for excellence includes displaying curiosity, a desire to learn, taking calculated risks, and demonstrating courage and resilience. Driving continuous improvement, embracing new technologies and skills, and supporting others through change are also vital aspects of the role.

Requirements

Successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training (if applying for a position in a store that sells firearms).
Will successfully complete all job required trainings and assessments.
6 month current Walmart operations experience.

Nice To Haves

Proficient in Microsoft Office suite

Responsibilities

Performs administrative and clerical support tasks by answering phone calls and forwarding as needed, providing information, and taking and recording messages; scheduling appointments; greeting persons entering facility and directing or escorting them to specific destinations; providing information or documents to others; using office equipment appropriately (for example, computer, facsimile machine); helping resolve training participant issues; organizing and scheduling participant travel arrangements; and processing and preparing memos, correspondence, and other documents.
Completes work assignments and priorities in the Training Academy by appropriately using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; communicating information related to project status; identifying improvement opportunities and making recommendations; adapting to and learning from changes to procedures; and accepting and acting upon feedback.
Performs administrative support for the Training Academy by providing participants relevant information on company policies, procedures, and ethical standards while traveling to and operating within the Training Academy; and working with participants to ensure that scheduled travel arrangements comply with company guidelines.
Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.
Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.
Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.
Regularly assist and interact customers in a helpful and safe manner.
Work together with fellow associates without discriminating, bullying, or engaging in physical altercations.
Act with integrity in and around, and with the safe handling of, valuable merchandise, cash, and the sensitive financial or personal information of customers.
Respect the Individual: Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
Respect the Individual: Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.
Respect the Individual: Strengthens the team by helping, developing and mentoring others; recognizes others’ contributions and accomplishments.
Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us
Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Serve our Customers and Members: Delivers results while putting the customer first.
Serve our Customers and Members: Makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience.
Strive for Excellence: Drives continuous improvements; is open to and uses new technologies and skills; and supports others through change.

Benefits

medical
vision
dental coverage
401(k)
stock purchase
company-paid life insurance
PTO (including sick leave)
parental leave
family care leave
bereavement
jury duty
voting
short-term and long-term disability
company discounts
Military Leave Pay
adoption and surrogacy expense reimbursement
Tuition, books, and fees are completely paid for by Walmart (Live Better U program)