Instructional Designer

UNC-Chapel Hill•Chapel Hill, NC

3d•Hybrid

About The Position

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. The Instructional Designer collaborates with faculty content experts and members of The Graduate School’s instructional design and creative services team to develop technology-rich teaching and learning materials, create new e-learning content, and build courses within the School’s Learning Management System (e.g., Canvas). Working closely with team members, this role helps plan, organize, implement, review, and deploy online learning modules in alignment with faculty needs and instructional design specifications. The Instructional Designer is responsible for meeting with faculty to discuss course design according to the program design guidelines, developing the courses, testing and maintaining deployed content, with a strong emphasis on ensuring compliance with UNC’s Digital Accessibility Standards, resolving technical issues, and regularly updating course materials. The position also involves identifying and supporting new educational technologies and tools to ensure a seamless user experience, including troubleshooting new features and verifying that course sites function correctly. In addition, the Instructional Designer provides LMS technical expertise and supports instructional, educational, and multimedia content development for students, faculty, and staff.

Requirements

Knowledge and familiarity with online course management and instructional design process
Able to work as an independent developer managing the demands of multiple projects and creatively handling resource and time conflicts
Strong project management skills with a keen eye for project milestones and timelines

Nice To Haves

A strong commitment to the mission of The Graduate School
Able to work collaboratively with subject matter experts, instructional designers, media developers and vendors
Proficiency with Web Content Accessibility Guidelines 2.0 and digital accessibility requirements
Experience with Online Course Quality Assurance – Quality Matters, OLC Scorecard, and other industry recognized frameworks.
Experience with instructional design tools such as DesignPlus
Ability to navigate and understand new technologies and a strong grasp of various technologies, such as: H5P, VoiceThread, Poll Everywhere, Qualtrics, Teams Office 365, Zoom, Panopto, Padlet, Canva, etc.
Knowledge of Adobe Creative Suite for graphics and video editing
Experience with post-production tasks including video and audio editing, effects, branding and file compression
Familiarity with institutional effectiveness issues and other institutional assessment concepts
Familiarity with project management tools such as MS Planner, Asana, Trello, etc.
Familiarity with AI tools such as HeyGen, Napkin, Invideo, ChatGPT, WellSaid Labs, etc.
Proficient with Web markup languages including HTML , XML , and Cascading Style Sheets

Responsibilities

Develop technology-rich teaching and learning materials
Create new e-learning content
Build courses within the School’s Learning Management System (e.g., Canvas)
Plan, organize, implement, review, and deploy online learning modules
Meet with faculty to discuss course design according to program design guidelines
Develop courses
Test and maintain deployed content
Ensure compliance with UNC’s Digital Accessibility Standards
Resolve technical issues
Regularly update course materials
Identify and support new educational technologies and tools
Troubleshoot new features
Verify that course sites function correctly
Provide LMS technical expertise
Support instructional, educational, and multimedia content development for students, faculty, and staff