Instructional Designer / Learning Experience Designer Intern

TransMedics, Inc.•Andover, MA

About The Position

TransMedics is transforming organ transplantation through the Organ Care System (OCS). As a mission-driven medical technology company, we invest in strong learning systems to ensure our teams are trained, informed, and empowered to perform at the highest level. The Instructional Designer / Learning Experience Designer Intern will support the design, development, and delivery of engaging training programs across the organization. This role provides hands-on experience in course development, multimedia design, learning technology, and performance measurement within a fast-paced, cross-functional environment. This internship is ideal for students passionate about education, instructional design, learning technologies, and creating meaningful learning experiences.

Requirements

Pursuing a degree in Education, Instructional Design, Communications, or related field
College Junior, Senior, or Graduate Student
Strong written and verbal communication skills
Experience with curriculum or course development (academic or internship)
Ability to collaborate with Subject Matter Experts and cross-functional stakeholders
Strong organizational skills with the ability to manage multiple projects
Proficiency in Microsoft Office
Experience with at least one instructional development tool (e.g., Articulate 360, Adobe Captivate, Camtasia)
Portfolio of relevant academic or professional work

Nice To Haves

Familiarity with instructional design methodologies (ADDIE, SAM, Agile)
Experience working within an LMS platform
Proficiency with Adobe Creative Suite
Experience creating storyboards and translating them into interactive eLearning modules
Knowledge of SCORM and training standards
Experience with multimedia design, graphic design, or UI design
Exposure to learning analytics, performance measurement, or survey analysis

Responsibilities

Learning Needs Analysis Collaborate with Subject Matter Experts (SMEs) to analyze training needs
Determine appropriate learning modalities to meet performance objectives
Participate in all phases of the courseware development cycle
Course & Content Development Design engaging learning activities and interactive course content
Create storyboards and translate them into web-based learning modules
Develop assessments and surveys to measure learning effectiveness
Analyze feedback and recommend content improvements
Multimedia & Design Perform graphic design and user interface design for training materials
Develop production graphics and multimedia elements
Ensure visual consistency and high-quality presentation standards
LMS & Technical Development Support development of SCORM-compliant content packages
Assist with uploading and testing content in the LMS
Apply instructional methodologies such as ADDIE, SAM, or Agile
Quality & Collaboration Conduct content QA including technical writing and grammar review
Work cross-functionally with stakeholders across departments
Maintain clear communication throughout development cycles