Instructional Design Manager - Commerce
About The Position
The Instructional Design Manager leads the design and development of innovative learning solutions that support organizational goals and improve associate performance. This role manages a team of instructional designers and partners with stakeholders to create engaging, scalable, and measurable learning experiences across multiple formats. The manager oversees the instructional design process from needs analysis through evaluation, ensures learning solutions use adult learning theory and current design practices and technologies, and manages project timelines and resources. The role also sets standards and processes for consistent, high-quality deliverables, monitors learning effectiveness, and collaborates across departments to support a learning culture. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.
Requirements
- Bachelor’s degree in Instructional Design, Curriculum, or a related field.
- Four years of experience in instructional design or curriculum development.
- At least one year in a leadership, supervisory, or team lead role.
- Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams.
- Proficiency with eLearning authoring tools such as Articulate 360, Vyond, Descript, and Adobe Premiere.
- Knowledge of applying Bloom’s Taxonomy to curriculum objectives and backwards planning in instructional design.
- Knowledge of instructional design models such as ADDIE and SAM, and of adult learning principles.
- Strong project management and organizational skills.
- Excellent written, verbal, and interpersonal communication skills.
Responsibilities
- Lead and manage the instructional design team, establishing accountability and providing coaching, mentoring, and performance feedback.
- Partner with business leaders and subject matter experts to assess training needs and align learning solutions with organizational priorities.
- Oversee the end-to-end instructional design process, including needs analysis, design, development, implementation, and evaluation.
- Ensure learning solutions apply adult learning theory, instructional design best practices, and modern technologies.
- Manage the creation of eLearning modules, instructor-led training, blended learning, and performance support tools, ensuring learning objectives align with organizational goals.
- Establish standards, templates, and processes to ensure consistency and quality in learning deliverables aligned with brand standards.
- Monitor learning effectiveness through feedback, assessments, and data analytics, and recommend improvements.
- Stay current on learning and development trends, tools, and technologies to continuously innovate learning design.
- Oversee project timelines and resources for instructional design initiatives.
- Foster collaboration with HR, Organizational Development, and other departments to support a learning culture.
- Deliver reports, queries, and metrics.
- Perform other duties as assigned.
Benefits
- Free gym membership
- Free access to employee health clinic
- Free lunch for casino and resort associates
- Earned wages access once per week for hourly associates
- Pet insurance
- Paid vacation and sick time
- Medical, dental, and vision coverage
- 401(k) with company match
- College tuition reimbursement
- Short-term disability, long-term disability, and family leave
- Employee assistance program
- Employee prescription program
- Company-paid life insurance
- Teladoc
- On-site dental clinics
- On-site mammogram services
- Diabetes and hypertension monitoring benefit
- Wellness program with potential health insurance savings
- Maternity care program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
