Instructional Design Intern, Sales Learning Services, Spring 2027

The Walt Disney Company • Celebration, FL

2d • Onsite

About The Position

The Sales Learning Services Instructional Design team creates, designs, develops, and maintains learning content for internal sales audiences including Disney Central and the Disneyland Resort Travel Sales Center, as well as 3rd Party Travel Industry Clients to help them sell Disney Destinations to Guests around the globe! This role supports learning content development for Walt Disney World, Disneyland, Disney Cruise Line, Aulani, A Disney Resort & Spa, National Geographic Expeditions, and Adventures by Disney.
This internship is a full-time, six-month commitment in the Orlando, FL area from January 2027
June 2027

Requirements

• Familiarity with Instructional Design and technology standard processes and has a comfort level with facilitating learning material both virtually and in person.
• Passion for developing engaging and creative learning content in a dynamic professional environment.
• Proficient in Microsoft Office and Adobe Creative Cloud applications.
• Ability to prioritize projects and work collaboratively within a growing team environment.
• A passion for research and compiling information in a clear and understandable way.
• Strong communication skills and sensitivity when handling confidential information.
• Knowledge of Disney Parks, Resorts, Experiences and Products.
• Be enrolled in an accredited college/university pursuing a degree taking at least one class at the time of application OR currently participating in a Disney College Program or Disney Internship.
• Be at least 18 years of age.
• Possess unrestricted work authorization.
• Have not completed one year of continual employment on a Disney internship or Disney College Program.

Nice To Haves

• Facilitation and presentation skills.
• Familiarity with eLearning development tools such as Articulate Storyline, Articulate Rise, and Camtasia.
• Outstanding partnering skills, with team members at all levels within the organization.
• Proficiency in off-the-shelf and proprietary Disney sales and booking applications and related systems/technologies.
• A portfolio of previous work is highly recommended for this position. Please include a link to your portfolio on your resume.

Responsibilities

• Participate in the production of learning content from design and development through implementation and evaluation.
• Routine projects include both online and instructor-led learning components, covering a wide range of topic areas like product knowledge, policies, or system training.
• Collaborate closely with peers who specialize in writing, graphic design, video production and/or web design in addition to partners, clients, trainers/facilitators and/or vendors.
• Implement learning theory and research processes to craft and implement learning materials that produce greater outcomes for a specific role or audience.
• Thinking critically to help develop and implement effective learning solutions to support internal and external partners.
• Creatively providing critical learning recommendations based upon processes and ideas in adult learning theory.
• Responsible for leading several assigned learning content projects, scheduling design and review meetings and ensuring timelines are met.
• Develop reference guides, “how-to” tutorial resources, presentations, facilitator scripts, online learning experiences, instructional videos, and classroom experiences.
• Shadow and assist with train-the-trainer sessions with training delivery partners and conduct after action and annual learning content reviews to identify continuous improvement opportunities.

Benefits

• Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Associate degree